Senior Pc Support Technician Resume
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Lansing, MI
PROFESSIONAL EXPERIENCE:
Confidential, Lansing, MI
Senior PC Support Technician
Responsibilities:
- Part of a team that supports over 2000 end - user workstations and peripherals.
- Supported the Polycom VSX 7000 voice conferencing system.
- Installed in New York, Indianapolis, and Lansing.
- Part of a team that supports over 250 physical and virtual servers
- Provide support for remote sales force team and print facilities.
- Gather monthly and yearly sales data and produce reports for national sales force.
- Assist System Administrators with support of telecommunication equipment (routers, switches, and WIFI bridges) as required.
- Manage a group of Windows 2008/2012 and FreeBSD servers in Lansing and Indianapolis with a total storage capacity of 1.9 petabytes (1900 terabytes).
- Assisted with multiple migrations of active directory and roll-outs of operation system upgrades.
Lead Typesetter
Confidential
Responsibilities:
- Lead typesetter
- Schedule and coordinate workflow.
- Prepare artwork files for production.
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