Customer Service Support Resume

SUMMARY:

To obtain an entry - level position that will utilize my Information Technology education and strong work ethic while providing career growth and an opportunity to develop new skills.
Reduced turn-over rate of employees through training, support, and improving team morale
Ensured a safe working environment by enforcing corporate safety and wellness standards
Developed strong working relationships with management and coworkers
Promoted a friendly atmosphere that bought clients back to patronize our establishment
Introduced and promoted events that increased client flow into the business
Exhibited excellent customer service skills to grow client base and increase sales
Nominated for the position of Assistant Manager and successfully completed Assistant Manager Education and Training
Mentored new employees on performance expectations and discussed ways to help them achieve their goals

TECHNICAL SKILLS:

EXPERIENCE:

Customer Service Support

Confidential

Responsibilities:

Responsible for safe food preparation and handling where attention to detail and cleanliness is imperative
Carry out effective cash management
Perform efficient shipping and receiving for designated areas
Manage inventory control of products
Execute excellent customer service
Train employees to exceed daily goals
Taken a leadership role in the department

Electronic Associate

Confidential

Responsibilities:

Sell electronic merchandise by explaining prices, features, capabilities, product assembly for electronic merchandise
Provide customer service by acknowledging their needs, assisting with purchase decisions, locating merchandise, resolving issues
Evaluate trouble shooting issues

Customer Service Support

Confidential

Responsibilities:

Providing excellent telephone support to assist in trouble shooting issues and equipment setup
Document all customer interactions in database
Taking incentive to enhance team effectiveness and customer satisfaction/experience
Communicate proactively with management
Perform additional duties required or assigned
Strong analytical reasoning High proficiency and comfort level with explaining instructions and procedures in a clear, concise manner