Customer Service Lead Resume Sanford, FL - Hire IT People

OBJECTIVE:

To secure a position with a stable and profitable organization, where I can be a member of a team and utilize my business experience to the fullest.

SUMMARY:

The opportunity presented on your website is very appealing, and I believe that my experience and education will make me a competitive candidate for this position.

THE KEY STRENGTHS:

Web Development
Ability to multitask
SQL Configuration
Debugging using Visual Studio
Excellent verbal and written communication skills
Customer service
MS Project
MS Office

TECHNICAL SKILLS:

SOFTWARE: Visual Studio 2010, Microsoft Word, Microsoft Access, Microsoft Database, Microsoft Power point, Adobe Dreamweaver, Software Troubleshooting, Help Desk Support, Microsoft Project

LANGUAGES: C#, VB.Net

DATABASES: MySQL

HARDWARE: Hardware Troubleshooting, Motherboard Troubleshooting

OPERATING SYSTEMS: Windows 2007, Windows XP

EMPLOYMENT HISTORY:

Confidential, Sanford, FL

Customer Service Lead

Responsibilities:

Manage Customer Service Reps
Oversee the arrival and departures of all domestic flights
Computerized Check in of passenger and baggage up to 50 pounds.
Verify passenger documentation for correct boarding pass and bag identification.
Comply with all security requirements of air carriers

Confidential, Memphis, TN

Customer Service Representative

Responsibilities:

Communicate clearly with pilots
Handle fuel orders
Customer service
Rental car processing

Confidential, Louisville, KY

General Store Manager

Responsibilities:

Assist Director/ Assistant director with daily activity corresponding with customers regarding payments and inventory.
Create expenditure spreadsheets of all inventories.
Customer service
Manage group of employees and staff hours

We provide IT Staff Augmentation Services!

Customer Service Lead Resume

Sanford, FL

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