SUMMARY:

• List 3 critical areas include years of experience, industry, high level project information
• Strong communication skills both technically (developers) and strategically (executive leadership)
• Large enterprise release scheduling, tracking, managing
• Hands on technical experience prior to release management roles.
• Allows for understanding of timelines and expectations throughout life cycle.
• A key position in business technology emphasizing my experience and expertise in product development, programming, analysis/design and client relations within the service or manufacturing industries.
• An individual with expertise in developing solutions through re - engineering.
• A leader who contributes to project success through technical skills, business knowledge, planning and project planning.
• Someone who sees the big picture with insightful analysis and develops plans to exploit opportunities.
• A skilled and creative problem solver, an excellent communicator, highly organized and detail oriented.
• Certified Scrum Master, 6/2008 see the big picture with insightful analysis and develop plans to exploit opportunities - skilled as a creative problem solver - an excellent communicator - organized, detail-oriented:

PROJECT MANAGEMENT:

• Application Development
• Requirements Gathering
• Business Development
• Writing Functional and Technical Requirements
• Team Interaction
• Team Interaction
• Project Proposal
• Testing
• Human Resources
• Communications
• System Development Life Cycle
• Project Planning Security Plan
• Research
• Regulatory Processes
• Software Development
• Programming
• Technical Specification
• Inventory Applications
• Team Leader
• Designed Reports
• Release Management
• File Design
• Product Development

TECHNICAL SKILLS:

• MS Office Suite MS Visio MS Project MS Access MS Sharepoint Lync 2010 MS Communicator
• Stellent DOVICO PAC2000 Remedy BMC Service Desk Express Clarity Tivoli BETA JCL
• TSO/Endevor CMMI UNIX VSE/ESA MVS Windows 7/NT/XP Lotus Notes DB2
• Oracle ADABAS SQL BRIO BAL Cobol Natural Natural Construct

PROFESSIONAL EXPERIENCE:

Platform Implementation Consultant

Confidential

Responsibilities:

• Acted as the single source of contact for vulnerabilities remediation for the Enterprise Business Technology Line of Business within a nationally known Financial Services firm. When vulnerability remediation events required action from the Lines of Business, it was my responsibility to provide the request that needed action to my liaison with the Line of Business.
• Provided any special reports requested by the Line of Business.
• Researched questions presented by the Line of Business.
• Maintained, for my Line of Business, information on a Sharepoint site that was used to track the progress of applications using Java to ensure that they were remediated to the most current version of 1.8.
• Managed weekly 1:1 touchpoint meetings with my Line of Business, checking for any Hot Topics that needed to be addressed or if there was any assistance that was needed from me for any of the vulnerability remediation activities that they had in progress.

Release Coordinator

Confidential

Responsibilities:

• Responsible for the preparation of a “script” of tasks and activities that were necessary for the successful implementation of new or updated client-server code and dB2 changes to the production environment for the Wholesale Banking Technology area of a major banking firm in the Twin Cities. Part of this process was to ensure that the appropriate developers and Quality Assurance representatives were engaged to be present for the releases.
• Performing all research and tasks necessary for the decommissioning of servers due to a Technical Refresh. Some of the tasks involved are researching which servers have Database Instances and Databases, which servers have Load Balancing Configurations and which servers have Software Licensing and then working with the appropriate teams to have those items removed from the servers prior to decommissioning. The work also includes the preparation of the Change Requests (CRs) to have said servers decommissioned.
• Documenting, via OneNote, with verbiage and screen prints how the Remedy/PAC2000 tool works and those fields that need to be updated. This is a complicated tool and currently no documentation exists to use as a training guide for anyone onboarding.
• Create CRs (Change Requests) via Remedy/PAC2000 to be used in the deployment of code, which includes the addition of Work Orders to the CRQs for each technical group that has involvement in deploying the necessary changes to the Production environment. Work Orders vary, based on the technical group(s) required for a release.
• Involved in meeting with the technical teams to determine understand the work that is being done and the tasks that are needed on the Implementation Plan in order to successfully complete the release. This include in assisting with the gathering and documenting the resources that will need to be involved in validation following the release and the CR/Work Orders that are involved.

Deployment Manager

Confidential

Responsibilities:

• Responsible for the preparation of a “script” of tasks and activities that were necessary for the successful implementation of new or updated mainframe code, distributed code and dB2 changes to the production environment for the Claims Systems area of a major pharmacy benefits management firm in the Twin Cities. Part of this process was to ensure that the appropriate developers and Quality Assurance representatives were engaged to be present for the releases.
• Generated personal views of work registered work from the MS SharePoint tool used to track projects and their deployment dates. These personal views were then exported to Excel spreadsheets or into MS Access to create reports which were used to build the scripts for the installs. Creation of the “scripts” included the use of Endevor reports to gather MF package/element information, reaching out to Development teams involved for special Job Run / Job Hold information, reaching out the Distributed teams for their Implementation Plan and package information and continual monitoring of projects moving in or out of a release.
• Created CRQs (Change Requests) via Remedy to be used in the deployment of code, which included the addition of Task Templates to the CRQs for each application deploying code to the Production environment. Templates varied, based on the type of code being deployed.
• Involved in working with Release Planning and Management team in assisting in gathering and documenting the resources that would be involved in validation the night of the release and the CRQs / Tasks that would be involved. Also worked closely with the Mainframe Operations team during execution of Mainframe packages to resolve issues.

Release Management Coordinator

Confidential

Responsibilities:

• Responsible for the preparation of a “script” of tasks and activities that were necessary for the successful implementation of new or updated code and dB2 changes to the production environment of a major banking firm in the Twin Cities. Part of this process was to ensure that the appropriate developers and Quality Assurance representatives were engaged to be present for the installs.
• Generated reports via the PAC2000 tool which were used to build the scripts for the installs. Creation of the scripts included reviewing information from Pre-UAT meeting notes, Migration Documents and interviewing development staff and QA resources.
• Performed Team Leader functions for the Release Management team within the Global Treasury Solutions department of an International banking firm in Minneapolis. Team Lead functions included ensuring that team members were apprised of the upcoming changes, answering any questions related to the “build” of their script and keeping the Channel Manager apprised of any issues or concerns regarding the Release Management team.
• Involved in the tracking of projects that required updates to the department Security Plan. Ensured that the updates were made appropriately and had the proper signoffs prior to the installation of the code for that project.

Sr. Business Analyst

Confidential

Responsibilities:

• Assisted in the rollout of a 3rd party time tracking tool, to the entire IT staff of a St. Paul Legal Services firm and as a Pilot for the Customer Service Organization. Rollout of tool to IT was successful.
• Continued as an Administrator for a time tracking tool selected to track all time spent working on projects in progress at a Legal Services firm in St. Paul. Some of the functions included all user training, testing of new functionality not currently utilized and performing Level 1 support for all issues related to the tool.
• Performed Level 1 support of an in-house application for a multi-faceted Legal Services firm which contained multiple pages for managing large amounts of data. Made triage decisions on where to direct BMC Service Desk Express trouble tickets regarding issues with the application. Decision making left to my own discretion.
• Prepared an Excel spreadsheet identifying all reports that could be generated from within a proprietary application for an international Legal Services firm. Included detail information of all options for generating the report, noting errors incurred, non-standard differences between reports and any anomalies.

Business Analyst

Confidential

Responsibilities:

• Assisted trainer in developing, editing and managing all training materials for the POAST SRT project, a new surveillance management tool for an international Financial Services firm. Maintained and managed training materials within MS Word and MS PowerPoint files. Training materials were well received by audience.

Business Analyst

Confidential

Responsibilities:

• Designed and maintained a project plan for Project Arrow, a new Franchise Development program instituted by a large Financial Services firm in Minneapolis. Used documentation developed during the Pilot of same. Worked with project team in gathering information on the tasks involved. Project plan used as a framework for the implementation of Arrow in new market groups.
• Assisted with the development of the User Needs Statement (UNS) for the Franchise Development Program of an international Financial Services firm. This UNS to be used in creating a Cost Benefits Analysis (CBA) for the National Rollout of the Franchise Development Program.
• Responsible for maintaining the project Arrow dB. Added new and maintained existing documents as needed.
• Created and issued agendas and kept the minutes for team meetings. Responsible for managing many of the team meeting.
• Designed and updated Visio Milestones charts for workstreams within project Arrow. Charts being used as a visual reference for the amount of work that needs to be completed within a short timeframe.

Business Analyst

Confidential

Responsibilities:

• Assisted in the re-branding of internal/external communications of an international Financial Services firm prior to spin-off. All materials edited and changes made without error.
• Managed all defects reported during installation and testing of a new document management system for a major Financial Services firm. Opened defects in a Lotus Notes database and reported them in an Excel spreadsheet to all team members. Ensured that all new defects were reported daily.
• Responsible for retesting on a daily basis all defects fixed as part of the implementation of a new document management system (Stellent) for a Financial Services firm located in Minneapolis. Maintained the defects in both a Lotus Notes database as well as on an Excel spreadsheet for publication to the team.
• Designed training decks and assisted in their presentation as part of the implementation of a new Client program for an international Financial Services firm. Presentation of training was well received.

Sr. Technologist / Technical Lead / AVP

Confidential

Responsibilities:

• Translated into technical specifications the business requirements received from the Compliance department of a financial services firm in Minneapolis to modify a highly visible report. Successfully completed report modifications.
• Performed all requirements gathering, analysis and design, programming, testing and implementation of a newly re-designed monthly client account statement for a regional brokerage in Minneapolis to replace the existing statement. Delivered a product still in use today.
• Researched all JCL, Programs (CICS and Batch) and Files involved in Compliance processing for a major regional brokerage firm in Minnesota to be graphically documented using VISIO. Process prepared the applications staff for the re-platform and rewrite of an existing Compliance application
• Cross-referenced all jobs and programs accessing a critical file of a full-service brokerage in Minneapolis to determine how what needed to be done in order to recover following the inadvertent initialization. Gave the ability to quickly decide what the critical processes were.
• Wrote the functional specifications for the technical staff of a financial services company in Minneapolis, MN to convert an existing online application to a different mainframe platform. Application converted and implemented on time.
• Performed all requirements gathering, analysis, design, programming, testing and implementation of newly re-designed confirms for a local brokerage in Minneapolis to replace the existing confirmation forms. Delivered a product still in use today.
• Participated in the development of a test plan as part of the conversion of an existing Compliance application for a respected brokerage in Minneapolis, MN to a new mainframe platform. Testing completed and the application was implemented without incident.
• Introduced a table of proprietary Mutual Fund state registration information for a financial services company in downtown Minneapolis, MN to eliminate the need for frequent changes to multiple programs. Changes could now be made to a single member, reducing the potential for error.
• Assisted the computer operations staff of a regional brokerage firm to determine the steps needed to recover after a critical file had been initialized during nightly processing. Received recognition of my "off call" support.
• Designed a new file of historical data to be printed on an existing report used by the Compliance department of a brokerage firm in Minneapolis. Data would track how often accounts displayed on the report. File design accepted and implemented.
• Created an MS Access database containing the entire data processing inventory for the applications staff of a Minneapolis based brokerage firm to be used for JCL / Program research.
• Supported monthly client account statements for a financial services firm in Minneapolis to make all design/programming/processing changes. Gave the firm stable environment for statements changes.
• Designed cross-referencing queries for an MS Access database containing tables of all data processing elements for a financial services company located in Minneapolis. Decreased amount of time spent researching program / file usage.
• Implemented two new client account statements processes for a full-service brokerage in Minneapolis to replace older existing statements. Delivered statements that are still in use today.