Operations Analyst Resume

SUMMARY:

Ambitious, result - driven professional who is skilled in managing long-term research projects, as well as collecting, organizing, interpreting, and reporting data.
Experienced in providing detailed analysis of quantitative data to a diverse audience and looking for employment in Charlotte, NC.
6 years of research experience, including data collection, data management, and quantitative analysis
Proven ability to write analytically and synthesize quantitative research
Strong mathematical, statistical, and analytical skills
Aptitude to teach, conduct independent research, and conduct oral presentations
Proficient with MS Office
Extensive experience in using MS Excel, Word, and Powerpoint
Data visualization in R and Excel
Proven ability to create intricate and clear graphs and charts
Data collection, data mining, building data sets, and using quantitative models
Organizing research into coherent presentations
Familiar with the following types of regression: ordinary least squares (OLS or linear regression), maximum likelihood estimation, binomial logistic/logit, multinomial logit, ordered logit, binomial probit, multinomial probit, ordered probit, and time series analysis
These models allow for predictive forecasting, predictive probabilities of particular outcomes, and other types of statistic assumptions on most types of data
Strong mathematical and statistics background, allowing for the interpretation of complex quantitative models and the limits of assumptions that be drawn, given certain data parameters
Experience using time series analysis in order to predict future metrics of business, such as revenue and expenditures

TECHNICAL SKILLS:

R - 3 years
LaTeX - 2 years
XyVision - 7 months
SPSS - 1 year
SQL - 1 month

PROFESSIONAL EXPERIENCE:

Confidential

Operations Analyst

Responsibilities:

Maintaining the integrity of sensitive company data on businesses and individuals
Working with other departments to ensure financial information is accurate
Researching financial information regarding businesses with which the bank has an established relationship

Confidential

Business Analyst

Responsibilities:

Managed the production of financial statements and investor reports for mutual funds
Used data mapping in order to help automate the production of financial statements
Helped mutual funds stay compliant with SEC regulations by accurately conveying financial information
Collaborated with developers and other departments in order to identify glitches and potential improvements to the system
Used MS Excel - Confidential, IF statements, and other advanced functions in order to transform and import client data
UAT/QA

Confidential

Freelance Quantitative Analyst

Responsibilities:

Calculated essential business metrics, such as revenue acquired per marketing company, revenue over time per marketer, customer conversion rate by marketer, etc.
Forecasted future revenue, including analysis of different revenue streams.
Used graphs and charts to display business metrics in an easily understood manner

Confidential

Graduate Teaching and Research Assistant

Responsibilities:

Led university lectures and independently managed up to 30 people in a classroom setting
Designed academic assignments in order to incite critical thinking and teambuilding
Aided students in developing skills necessary for success in the business world
Found, collected, and managed databases in order to perform computation and analysis
Completed long-term research projects on political science and political economics

Confidential

Customer Service Representative

Responsibilities:

Managed large accounts and resolving escalated customer service complaints and inquiries
Slashed company expenses by researching and negotiating contracts with potential vendors
Saved the company from losing several multi-million dollar contracts by resolving many longstanding service issues

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