Office 365 Administrator Resume Washington DC. - Hire IT People

SUMMARY:

To obtain a position as a member of your IT team that utilizes my skills, work ethic, achievements and problem solving

TECHNICAL SKILLS:

MS Office 2016, Office 365, Azure AD, Windows10 Enterprise,, Intunes, 2012 Server, DameWare, Andriod,iOS, Citrix, RSALANDesk, HP OpenView, Duo, COTS, Symantec Endpoint,, Active Directory, Service Now, VMware Vsphere SQL Server 2008
Global Connect VPN, WebEx, Cisco Jabber, SharePoint, Remedy 7, Cisco Any Connect, SCCM, VMware 6, LINUXand MS Exchange 2016
Dell, HP, Laptops and Computers, Cisco Meraki, Network Protocol Analyzer s Cisco, and Nortel Routers and Switchesand various Peripherals.

PROFESSIONAL EXPERIENCE:

Office 365 Administrator

Confidential, Washington DC.

Provide Technical Support, Hardware/and Software configurations, and upgrades from Windows 7 to Windows 10
Office 365.Resolve desktop issues via the SCCM Remote Control support. Report and track user’s issues with
Remedy 9. Setup mail accounts for MS Outlook 365, and One Drive Provide account administration via Azure
Console and Active Directory. Provided COTS software installation/integration. Image and deploy new Windows 10 users and computers as required.

Desktop Support

Confidential, Washington DC.

Configure, and install PKI Card Readers, and PKI Software. Manage and cleanup Active Directory Accounts, and provide Exchange 2013, Outlook Web Access, and Office 365 user support and administration. Perform moves, adds and changes. Install/troubleshoot VPN clients for remote access. Configure, install, update desktops, laptops, peripherals based on client service requests or otherwise assigned. Provided COTS software installation/integration .Perform desktop application installations, upgrades, and support & maintenance (Windows
7 and 10) - supports local and remote staff. Implement, automate and improve desktop administration tasks using tools: such as WSUS, and SCCM. Maintain and further improve the security, monitoring, and stability of our enterprise desktop environment. Perform preventative maintenance of systems, applications and computing equipment in the network computing environment. Creation and termination of Windows Active Directory and
Exchange user accounts; including security groups. Perform File and Print server management; including network printer configuration. Assist with network related tasks as delegated by the IT Manager and Sr. Engineering staff.

Desktop Support Administrator

Confidential, Washington DC.

Configure, install, update and manage VMware Host, Server’s and Clients based on client service requests or
therwise assigned. Perform desktop application installations, upgrades, and support & maintenance Windows
10) provide Exchange 2013, Outlook Web Access, and Office 365 user support and administration
Perform preventative maintenance of systems, applications and computing equipment in the network computing environment. Creation and termination of Windows Active Directory and Exchange user accounts; including security groups. Perform File and Print server management; including network printer configuration. Perform telecommunication service requests - moves, adds and changes. Install/troubleshoot VPN clients for remote access.

Desktop Support

Confidential, Fairfax Va.

Maintain the computer networking system in an office environment by tracking server activity, performing upgrades of software, maintaining computer hardware, addressing questions about technical problems, and improving efficiency by evaluating system network functions. Provided COTS software installation and integration. Most work is completed during regular business hours. Occasionally, with new system upgrades or server fixes, work must be completed during odd hours of the night or on weekends. This is when traffic to a
Website or office activity will be at its lowest and thus have less of an impact on business .