We provide IT Staff Augmentation Services!

It Technical Specialist Resume

2.00/5 (Submit Your Rating)

TexaS

SUMMARY:

To apply my extensive computer experience along with my toward a position with your company.

PROFESSIONAL EXPERIENCE:

Confidential, Texas

IT Technical Specialist

Responsibilities:

  • Maintain and provide support for assigned information systems, software, desktop systems, printers, networks, and peripheral equipment. , CA - ITSM call tracking tools.
  • IT Service Management.
  • All Windows OS supported.
  • Support Active Directory (account creation, Group Policy, Group maintenance).
  • Learning Hub admin, MS Outlook, Lync Server Admin . VOIP system.

Confidential, Ft. Worth, Texas

IT Operations Specialist

Responsibilities:

  • Perform technical and complex functions related to operating, maintaining, and monitoring performance of assigned information systems, software, desktop systems, printers, networks, and peripheral equipment. , ITSM call tracking tools. IT Service Management.
  • Mainframe and Enterprise batch scheduling systems.
  • Monitor assigned computer systems.
  • All Windows OS supported. Support Active Directory (account creation, Group Policy, Group maintenance).
  • LMS through Confidential services

Confidential, Ft. Worth, Texas

Systems Administrator

Responsibilities:

  • Maintain all network operations and desktop support, Customer help desk and call center support.
  • Sequel SQL 2008 Server management. Symantec Ghost imaging.
  • Webroot anitvirus admin.
  • Troubleshooting for all Windows OS and Unix platforms .
  • Maintain all backup and data storage SAN with NetBackup 7.5 with VMware capabilities.
  • Active Directory user and security support. Software upgrades for Confidential servers and Confidential pc’s. Windows 2003, 2008 Server management.
  • TeamViewer and ICU connect software

Confidential, Ft. Worth, Texas

IT Manager

Responsibilities:

  • Maintain Confidential network and desktop support, Sales and customer service.
  • Troubleshoot all AS/400 operations Support, Implement and manage software programs, SAP accounting and maintenance schedules.
  • NetBackup 7.0 with restore and re-duplicate capabilities SAN backup and storage.
  • Provide customer support, Confidential desktop support.
  • Setup Video and AV devices for presentations SQL, Develop and test to communicate requirements, Develop and upstream source system owners to resolve data integration issues or answer design questions.
  • Lead effort to triage, troubleshoot, and resolve issues.
  • Citrix management. Managed 200 plus client /users

We'd love your feedback!