It Technical Specialist Resume
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TexaS
SUMMARY:
To apply my extensive computer experience along with my toward a position with your company.
PROFESSIONAL EXPERIENCE:
Confidential, Texas
IT Technical Specialist
Responsibilities:
- Maintain and provide support for assigned information systems, software, desktop systems, printers, networks, and peripheral equipment. , CA - ITSM call tracking tools.
- IT Service Management.
- All Windows OS supported.
- Support Active Directory (account creation, Group Policy, Group maintenance).
- Learning Hub admin, MS Outlook, Lync Server Admin . VOIP system.
Confidential, Ft. Worth, Texas
IT Operations Specialist
Responsibilities:
- Perform technical and complex functions related to operating, maintaining, and monitoring performance of assigned information systems, software, desktop systems, printers, networks, and peripheral equipment. , ITSM call tracking tools. IT Service Management.
- Mainframe and Enterprise batch scheduling systems.
- Monitor assigned computer systems.
- All Windows OS supported. Support Active Directory (account creation, Group Policy, Group maintenance).
- LMS through Confidential services
Confidential, Ft. Worth, Texas
Systems Administrator
Responsibilities:
- Maintain all network operations and desktop support, Customer help desk and call center support.
- Sequel SQL 2008 Server management. Symantec Ghost imaging.
- Webroot anitvirus admin.
- Troubleshooting for all Windows OS and Unix platforms .
- Maintain all backup and data storage SAN with NetBackup 7.5 with VMware capabilities.
- Active Directory user and security support. Software upgrades for Confidential servers and Confidential pc’s. Windows 2003, 2008 Server management.
- TeamViewer and ICU connect software
Confidential, Ft. Worth, Texas
IT Manager
Responsibilities:
- Maintain Confidential network and desktop support, Sales and customer service.
- Troubleshoot all AS/400 operations Support, Implement and manage software programs, SAP accounting and maintenance schedules.
- NetBackup 7.0 with restore and re-duplicate capabilities SAN backup and storage.
- Provide customer support, Confidential desktop support.
- Setup Video and AV devices for presentations SQL, Develop and test to communicate requirements, Develop and upstream source system owners to resolve data integration issues or answer design questions.
- Lead effort to triage, troubleshoot, and resolve issues.
- Citrix management. Managed 200 plus client /users
