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It Specialist Resume

2.00/5 (Submit Your Rating)

New York, NY

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SUMMARY:

  • A broad understanding of computer hardware and software including installation, configuration, troubleshooting, and support. Managed team and performed highly effective helpdesk operations and cost - effective management of innovative customer and technical support strategies.

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

IT Specialist

  • Work HelpDesk board
  • Travel to on Site to Clients
  • Managed and supported 1000 computer and 100 servers
  • Responsible for backing up and monitoring servers

Confidential, New York, NY

Assistant IT Manager

  • Managed a team of 5 technicians
  • Oversaw all team members on a daily basis to make sure all work was done properly
  • Managed and supported over 200 computers and 15 servers
  • Responsible for backing up and monitoring servers

Confidential, Brooklyn, NY

Pharmacist Assistant

  • Accepted prescriptions for filing, gathering and processing necessary information
  • Received store and inventory pharmaceutical supplies or medications
  • Checked for outdated medications, and notified pharmacist when inventory levels were low
  • Answered telephone inquiries, referring callers to pharmacist when necessary

TECHNICAL SKILLS

Operation Systems: Windows, Macintosh, and Linux

Software: All Windows Office Programs, ShadowProtect, Veeam, and CrashPlan

Languages: HTML, Java, and C++

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