SUMMARY:

• Detail - oriented, IT professional with over 7 years of consultancy experience, both knowledgeable and familiar, with working in public and private sector organizations.
• Result-driven system administrator and SOC analyst with a 90% resolution rate of production incidents.
• Quality customer service and communication skills, thus producing quality technical support, establish superior client relationships.
• Support deliverable teams with documentation and implementation through the phases of Software Development Lifecycle and Confidential incident response lifecycle.
• Well-versed and composed in high intense environments, with proven capabilities to rapidly master new tools and technologies.
• Performed innovative research of advance technologies generating procedural improvement, by creating SOP documentation.
• Adaptable leaner, highly involved in team collaboration providing substantial recommendations to the overall success of the business

SKILL:

• Experience of installing and configuring Servers for use in an enterprise environment.
• Skills in communicating verbally in Ukrainian, Russian and English.
• Strong knowledge of Microsoft Word, Power Point and Excel.
• Excellent Customer Service skills.

SOFTWARE:

GRC RSA Archer, Red Hat Linux, Solaris, NAGIOS, NET IQ, Spectrum, Splunk monitoring tools, EAMS ticket in system, Windows XP, ImageNow, Unix System, Microsoft SQL Server Management Studio, Embarcadero Rapid SQL XE6, Jira/Confluence

PROFESSIONAL EXPERIENCE:

Confidential, Reston, VA

Application support/Engineer

Responsibilities:

• Maintain and upgrade the RSA Archer GRC 5.x+, 6.x+
• Document all requirements and solutions and the customer in usage of the RSA Archer Application
• Validate all findings from Nessus scans are documented within the RSA Archer.
• Managing the collection of business requirements, design, development, and maintenance of RSA Archer platform for SOX 404 and Risk Management & Compliance.
• Analyze vulnerabilities in RSA Archer scans and determine if documented mitigations are appropriate.
• Managed vulnerabilities with the aid of Nessus, Splunk, and WireShark for vulnerability Scanners to detect potential risks.
• Perform daily monitoring, analysis, problem, resolution and maintenance in a timely matter.
• Analyze application/server logs and document Root Cause Analyses (RCA)to determine the cause of the outage and how to avoid it in the future
• Assess/audit systems to analyze risk and report on identified weaknesses.
• Conducting in-depth technical reviews of new and existing IT systems in order to identify the appropriate mitigation strategies required to bring these systems into compliance with established policy and industry guidelines.
• Developing and implementing prioritized work plans based on the risk assessment and business partner feedback.
• Work with IT security team to identify and remediate security vulnerabilities (POA&M’s) discovered from Nessus scans
• Patching/remediation of security vulnerabilities. Making sure that there are no missing patches.
• Maintain and monitor application and database server performance per application and develop reports
• Provide 1-2-3 tier support to all applications and provide assistance to all end users and identify any issues in in all environments.
• Support multiple applications running in different environments
• Knowledge of and expertise with industry-standard vulnerability management tools. Examples include Nessus
• Documentation support for work order deliverables including user manuals, security documentation, standard operating procedures, project plans, and strategy roadmap.
• Work with Federal clients to mitigate cyber risk and threats
• Advocated end-user testing and problem-analysis for servers, desktops, and IT infrastructure.
• Developing and implementing online security procedures and to help protect the network
• Supported governance, risk management, and compliance activities.
• Provided secure support for software applications such as IBM, UNIX, and VPN.
• Reviewed system access data and monitored database access
• Ensuring new infrastructure and system builds include appropriate security packages, tools, logging, and monitoring applications
• Utilized multiple ticketing systems including Service Now, Service Center, and TSRM.
• Completed ITIL business management course to efficiently meet needs of customers.
• Compiling Java code using ant.
• Tomcat upgrade
• Changing Passwords on SQL servers for service accounts
• Taking snapshots of VM’s
• Database migration from SQL 2008 to SQL 2012/4

Confidential, Reston, VA

LINUX ADMIN / APPLICATION SUPPORT

Responsibilities:

• Installed and configured all the Linux servers in the network per specifications of clients.
• Experience working on Redhat Linux 5.8.
• Coordinates Patching/maintenance every month.
• Install and configure Nagios for monitoring.
• Monitored Linux servers and Linux scripts regularly and performed troubleshooting steps - Tested and installed the latest software on server for end-users.
• Maintained necessary back-up of the important files and documented Linux scripts for future .
• Configure of LVM (Logical Volume Management) to manage volume group, logical and physical partition and new importing physical volumes.
• Built and configured VM LINUX servers
• Experience with Vmware Virtualization using ESXi hypervisor of VSphere 4.1.
• Working with RSA Archer
• Working with the security scans
• Configure and managed Splunk, Tomcat, Drupal and Puppet.
• Set up mount points for MySQL Database.
• Deployment of new applications on Linux servers.
• Back-up technologies: gzip, bzip, tar and rsync.
• Scheduled Automated Linux jobs with contab.
• Provision VM servers for customers
• Maintain users accounts and permissions.
• Administer file management and permissions.
• Install and configure LAMP - Linux, Apache, MySQL and Php.
• Configure Apache Tomcat servers
• Setup Apache as proxy server.
• Created documentation on processes.
• Worked with DBA’s and Developers on implementing deployments.
• Installed Patches.
• Created disk space with Logical volume
• Handling and generating tickets via Remedy ticketing tool.
• Install and configure MySQL servers.

Confidential

Linux Administrator

Responsibilities:

• Providing to Junior Staff
• Provided 24x7x365 on-call support to troubleshoot and resolve production issues
• Kernel re-configuration & parameter tuning
• Installed, configured and maintenance LAMP, Varnish, Memcache, APC.
• Monitoring & troubleshooting with performance related issues
• File system management
• Adding Disks and creating Slices and File system Administration
• Basic creation and troubleshooting on scripting like Shell/Perl
• Worked on version control using Github.
• Maintains work order documentation, technical schematics and diagrams.
• Created and configured RAID.
• Installation of patches and packages.
• Install and configure Puppet Masters.
• Install and configure MySQL.
• Configure MySQL replication of master and slave servers.
• Ability to troubleshoot technical issues with logs monitoring
• Creates cron jobs on Linux servers
• Trouble shoot network login issues
• VMware Linux sever administration
• Create scripts for various process
• Monitor user s activity logs
• Administer and trouble shoot Apache .
• Monitoring system logs and root's email for important messages such as errors and warnings or hardware failure errors.
• Security implementation by using ACL's & special file permissions.
• Troubleshooting with DNS and DHCP.
• Upgraded Server Memory and Configured Page file.
• Experienced with batch job scheduling using AutoSys/WAAE 4.5/11.x
• Web server administration (Apache, WebLogic Server)
• Ticket Creation and assigning using BMC Remedy.
• Planning, testing and execution of system and application level upgrades
• Create new VM Linux and Solaris machines.
• Install Linux Redhat and Unix Solaris OS.
• Partitioned and provisioned new Linux VM servers.
• Virtual Machine administration on vSphere VMware.
• Create and manage user accounts including SUDO access.
• Use Remedy for ticket traffic
• Manage file systems
• Documentation of process.
• Development of Shell UNIX scripts, Unit Testing & Debugging.
• Written user-defined functions and generated Test Matrix.
• Participate in review meetings to resolve bug related issues with developers.
• Server Hardware support like Dell Power Edge, HP ProLiant, and Sun X series etc.
• Provided assistance with software and hardware issues.
• Managing all rebooting & part replacement.
• Installation of patches and packages and RPMs.