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Lead Administration Resume

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MARKETING SKILLS:

Digital Marketing/Google Analytics / Google Ad Words / Google Merchant Center/ E - commerce Marketing/ Affiliated Marketing / SEO Optimizations / Website building/ Social Media Marketing / Facebook Marketing (Ads)/ Online Retailing/ Market Trend Testing/ Online Media Relations

ADMINISTRATIVE SKILLS:

Microsoft Office: Excel, Word, Outlook/ Answering Telephones, Greeting Visitors / Executive Assistance /Data Entry /Calling Clients / Research Marketing Invoice Filing / Customer Service / Directing Clients /Receptionist/ Costpoint Invoice System

WORK EXPERIENCE:

Confidential

Lead Administration

Responsibilities:

  • Interact with clients to understand their needs or concerns
  • Answer all incoming calls and redirect them or keep messages
  • Assist with administrative duties as needed by manager
  • Receive letters, packages etc. and distribute them
  • Utilizing Switch Board and Complex Filing

Confidential

Lead Administration

Responsibilities:

  • Greet and Welcome guest, Order Supplies
  • Invoice Data Entry: Cost Point, Excel, Word
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages etc. and distribute them

Confidential

Front Desk Administrator

Responsibilities:

  • Interact with clients to understand their needs or concerns
  • Answer phones professionally, schedule appointments, and input work orders
  • Assist with administrative duties as needed by the property manager
  • maintain Database and input current data

Confidential

Front Desk Administrator

Responsibilities:

  • Greet and welcome guest
  • Answer questions and address complaints
  • Answer all incoming calls and redirect them or keep messages
  • Receive letters, packages etc. and distribute them.

Confidential

Research Data Analyst

Responsibilities:

  • Analyze data and information to find ways to improve operations
  • Analyze habits and data available from competitors
  • Research market and industry trends and patterns
  • Create detailed reports of findings
  • Organize and store data for future research projects
  • Document all data and research procedures

Confidential

Receptionist

Responsibilities:

  • Assist with administrative duties as needed by manager
  • Answer phones professionally, schedule appointments, and complete the retail sales process
  • Interact with clients to understand their needs or concerns, match clients with an appropriate massage therapist, and rebook clients for future massages
  • Provide leadership in the studio while management is not there

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