IT Consultant Resume Confidential, - Hire IT People

SUMMARY:

Dynamic and motivated professional with a proven record of generating and building relationships, managing projects from concept to completion, designing educational strategies, and coaching individuals to success.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential, Glenn Dale, MD

IT Consultant

Responsible for building servers for Database systems, Programming languages & development environments, Web services and Reporting services for small business organizations
Configuring and troubleshooting of CISCO switches and routers for customers
Created strategic planning for the deployment of Microsoft Exchange Server and Microsoft Active Directory
Assist customers with Telecom upgrades and move, adds and changes
Coordinated and managed all Cisco VOIP telephone services (Unified Call Manager) for clients
The Configuration of RAS servers and workstations
Built desktop images for deployment of new machines for customers
Input on customers hardware and software purchases

Confidential

IT Manager

Assumed full responsibility in providing technical input and final approval authority on best practice processes
Dell Laptop and Desktop support
Managed User accounts
Supported Star2Star VOIP Servers and Devices
Practice Master/Tabs administration
Account management for users via Active Directory

Confidential

IT Analyst

Confidential

IT Specialist

Confidential

Telecom Specialist

Administrator for Blackberry and BES Server for all sites
Manage Siemens Hicom 300H PBX and Phone mail for 500+ users
Maintaining an accurate and up - to-date extension-location database as well as records for all physical telecommunication equipment, circuits, software configurations and specifications
Ordered appropriate telecommunications equipment and peripherals as required
Assist customers with Telecom upgrades and moves, adds and changes

Confidential, Pittsburgh, PA

Telecom Specialist

Confidential, Alexandria, VA

Network Engineer

Operated and maintained WAN/LAN network for a business management company with over 450 employees worldwide
Handled server builds and configuration (30+ with Windows 2000/2003 server standard and enterprise)
Administered Active Directory and Exchange systems
Performed weekly and monthly system back-ups on the SAN for military and corporate data
Responsible for virus updates, security patches, etc. within Windows environment
Negotiated vendor tasks to include software and hardware purchases and system identification
Executed telecom upgrade from Siemens Hicom 300 PBX to HiPath 4000 PBX for 450 users
Managed and configured Blackberry Enterprise server
Supported and troubleshoot various Blackberry models
Designed LAN room structure and maintenance, created server manuals and standard operating procedures

Confidential, Washington, DC

Telecommunications Specialist

Supervised junior telecommunications specialists
Coordinated and implemented all Cisco VOIP telephone services for “tenant/client” organizations housed within organization controlled facilities
Organized and implemented upgrades of and modifications to the telephone and voice-mail systems (i.e., HiCom 300 PBX)
Coordinated with outside vendors to achieve the organization’s communications-related goals
Worked with the Information Services (IS) Department to maximize the efficient interaction of the firm’s telephone and data services
Created, managed and deleted user accounts within Active Directory and Exchange
Responsible for virus updates, security patches, etc. within Windows environment
Maintained and supported company’s Blackberry Enterprise Server and devices
Responsible for daily/weekly/monthly tape backups
Assisted in configuring and troubleshooting all CISCO switches and routers