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It Specialist Resume

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Washington, DC

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SUMMARY:

  • Active Directory, Windows, Microsoft, Linux, data gathering & foot printing on a targeted web site Reconnaissance, Scanning, CrypTool, password cracking, Ubuntu server, Windows Server 2016, Wireshark Infrastructure Server Management • User Training & Support • Preventative Maintenance
  • Documentation & Reporting • Microsoft Office 365 Deployment and Administration

PROFESSIONAL EXPERIENCE:

IT Specialist

Confidential, Washington, DC

  • Installation and De - Installation of all computers, printers, and peripheral equipment belonging to members of the House of Representatives and their individual staffs
  • Troubleshooting and fixing any printer, server, and computer issues
  • Testing all file server and computer connections for connectivity
  • Foster relationships with House of Representative members and their individual staffs by providing superior customer service

Desktop Support

Confidential, Herndon VA

  • Configured, installed & maintained all standard PC hardware and software.
  • Provided onsite and remote support to offsite team members.
  • Assisted with the upgrade and maintenance of software as needed.
  • Regularly served as a technical resource for others within the organization.

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