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Lab Assistant Resume

Jamestown, NC

PROFESSIONAL SUMMARY:

Successful computer technician with six years of hands - on experience in a large community college setting. Manage five computer labs for the non-curriculum computer classes. I also have an Associate’s degree in Electronic Engineering Technology-Telecommunications & Network Engineering option which provides me a strong knowledgebase from my college coursework.

SKILLS PROFILE:

  • Well organized, dependable, efficient team player
  • Take a hands-on approach in clarifying customer expectations and resolve issues efficiently
  • Highly motivated, dependable, goal-oriented, and flexible
  • Outstanding troubleshooting skills with efficient and successful solutions
  • Install operating systems Windows XP, 7, 8.1, 10
  • Install Windows updates and software programs on various operating systems
  • Install/uninstall hardware/software
  • Install and manage anti-virus programs
  • Install/maintain network printers
  • Create/change user/group profiles
  • Use DeepFreeze software to preserve system settings
  • Use imaging software such as Clonezilla to restore computer image to corrupted PC
  • Move important files from an older PC to a newer one using Windows Easy Transfer Wizard via flash drive
  • Able to use time management to efficiently maintain five classrooms to ensure optimum use by students, faculty, and staff
  • Good attendance, honest, reliable, thorough, able to multi-task, able to learn quickly
  • Help unload and set up PCs in classrooms
  • Troubleshoot network within classroom environment
  • Format and create partitions on hard drive
  • Set up and maintain scanners
  • Perform windows updates as well as MS Office updates
  • Install MS Office 2007, 2010 and 2013

EMPLOYMENT HISTORY:

Lab Assistant

Confidential, Jamestown, NC

Lab Assistant

Confidential, Jamestown, NC

Responsibilities:

  • Consult with Interim Director of Occupational concerning potential upgrades of programs, operating systems, and peripherals to benefit both students and Confidential .
  • Started as an assistant to the Lead Computer Instructor which, upon his retirement, led to full responsibility for maintaining computer labs on three campuses which consists of approximately 125 computers.
  • Special projects including preparing laptops for using in corporate, set up TCP/IP printers for the classrooms, and changed hard drives for different classes, added memory, video cards and power supplies as needed to ensure each computer lab classroom is operational.
  • Aid instructors and employees in using programs, passwords, changing passwords, printing and projecting images using video equipment.
  • Support included creating and imaging computers, updating the operating system as well the various programs installed. Scanned for malware, provided updates and troubleshoot issues as needed.
  • Basic hardware/software installations, troubleshooting skills such as creating system images, virus removal, installing Adobe and Windows updates and replacing sound cards, hard drives and basic networking functions.

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