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Computer Technician Resume

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SKILLS:

SCCM Current Branch, Microsoft Server 2008/2012, SQL Server 2014, Windows 10, Windows 7, PowerShell, Scripting, Malware Remediation, Microsoft Office, LAN/WAN Networking, Group Policy, Active Directory, Barracuda Backup, Malware Mitigation, Technical Documentation, Printer Deployments

WORK HISTORY:

Confidential

Computer Technician

Responsibilities:

  • Install and configure wireless networking equipment.
  • Test wireless coverage on location
  • Install or repair network cables (CAT5e)
  • Deployment of network systems nationwide
  • Work with Contractors and Electricians
  • Deploy and install CCTV systems
  • Phone/remote Help Desk support

Confidential

Technical Support Specialist

Responsibilities:

  • Project lead in the division wide conversion/upgrade from Windows XP Pro to Windows 7
  • Project lead for division wide migration from Windows 7 to Windows 10
  • Full Administrator of Microsoft System Center Configuration Manager (SCCM) 2007 R2
  • Adding users and applying separation of duties
  • Application\package creation and deployments
  • Evaluate Windows updates before deployment
  • Windows patch deployment
  • Operating System deployments
  • Antivirus monitoring and updates
  • Installation and maintenance of distribution sites
  • Creating custom task sequences for operating system deployments
  • Create custom reports
  • Check Reports for rogue software
  • Migrate Microsoft SCCM 2007 R2 to Current Branch 1610
  • Full Administrator of Microsoft SCCM Current Branch which includes:
  • Adding users and applying separation of duties
  • Application\package creation and deployments
  • Evaluate Windows updates before deployment
  • Windows patch deployment
  • Apply System Center updates (Currently System Center at version 1810)
  • Operating System deployments
  • Antivirus monitoring and updates
  • Installation and maintenance of distribution sites
  • Creating custom task sequences for operating system deployments
  • Create custom reports
  • Check Reports for rogue software
  • Server 2008/2012 Configuration/Patching
  • SQL Server 2014 Maintenance
  • SQL server queries
  • Write Batch files, PowerShell and Visual Basic Scripts
  • Evaluate Log files and Event Viewer
  • Use SolarWinds to track bandwidth usage from SCCM
  • Use third - party tools to investigate problems
  • Help network administrators diagnose group policy issues and provide solutions
  • Evaluation new equipment to verify it would work with CPS needs
  • Install new hardware or software or components, ensuring integration with existing network systems
  • Computer replacement projects and reporting
  • Malware remediation and data recovery
  • Maintain division equipment to maintain operating function which includes:
  • Install updates for applications
  • Install security updates for Windows
  • Install firmware updates for computers
  • Install firmware updates for printers
  • Diagnose and repair Printers at the component level
  • Diagnose and repair Windows based computers at the component level
  • Troubleshoot network communication issues
  • Deploy/setup and configure network printers
  • Phone/remote Help Desk support
  • Install Wireless Access Points
  • Deploy Chromebook devices for student use
  • Asset management and tracking
  • Technical document writing
  • Develop material for training and implement
  • Train employees on SCCM
  • Train employees with normal computer use
  • Recommend best practices to better secure the domain
  • Incident reporting
  • Data Recovery
  • Windows Backup Configuration

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