We provide IT Staff Augmentation Services!

Divison Operations Manager Resume

SUMMARY:

  • Over fourteen years with impressive success in the health - care sector, running company-wide operational functions and leading large scale projects, from inception to successful completion, while making/executing sound strategic decisions.
  • Utilizes strong successful managerial experience in corporate operations.
  • Establishes quality, safety and financial operational standards to produce positive impact on overall performance of the organization.
  • Excellent leadership, organization, and people management abilities.
  • Highlights in career include increasing department revenue by 33%, starting a program to develop mangers within the organization and implementing a program that increased revenue by $200,000.

AREAS OF IMPACT:

  • Business Development
  • Change Management
  • Strategic Planning & Leadership
  • Profit Growth
  • Executive Management
  • Operations Management

TECHNICAL SKILLS:

Microsoft Office, Quickbooks, Salesforce, Centricity, Brightree, Hootsuite, SQL reports, Crystal reports, DMETrain, Adobe Photoshop, Adobe Illustrator, Adobe Flash, Dreamweaver, Peachtree, Tapit, Protools, Goldmine, Softaid, Typing speed of more than 72 wpm, Texas State Notary

PROFESSIONAL HISTORY:

DIVISON OPERATIONS MANAGER

Confidential

Responsibilities:

  • Sets challenging cross-functional goals that support the organizational goals and strategies
  • Started leadership program to develop staff to management positions
  • Integrated functional strategies, utilizing business expertise to reach financial and operational objectives
  • Researched and developed new strategies to achieve company goals and objectives - Deployed resources to reach financial forecast and business objectives
  • Developed plans for managing/retaining talent inside organization and for improving leadership strength
  • Developed operational functions essential for increasing firm’s productivity such as product promotion and placement - Evaluated and established standards and guideline that were to be followed by all production departments
  • Monitored company policies and developed new operational procedures for firm in order to increase efficiency
  • Managed and supervised multi-department (HIM, IVF, Supply Re-Order, Billing and Collections) operations on a daily basis
  • Directed areas with multiple functions together with division directors and department managers
  • Coordinated with human resources in forming and a cross functional department

Flex manager

Confidential

Responsibilities:

  • Project manager for operational software (Brightree) implementation
  • Created a medical equipment upgrade program for existing Confidential ts that had a revenue increase of over $200,000
  • Provided on new software and business processes
  • Responsible for supporting company for insides sales, billing, reception, and medical records by conducting direct and developing assessments that may be needed
  • Created and updated manuals and department job processes
  • Covered for managers in supervising department as may be needed to cover for time off
  • Served as a backup resource to answer inquiries, run reports and trouble shoot for departments
  • Developed forms and creates reports in Centricity
  • Managed company social website

Consultant

Confidential

Responsibilities:

  • Improved business processes while backfilling existing management positions
  • Led all project based on new implementations
  • Solved issues to create value, maximize growth and improve the business performance
  • Used business skills to provide objective advice, expertise and specialist skills
  • Focused on the strategy, structure, management and operations
  • Identified options and suggest recommendations for change, as well as helping with additional resources to implement solutions

DME manager

Confidential

Responsibilities:

  • Increased department revenue by 33%
  • Team lead for operational software (Centricity) implementation
  • Managed Medical Equipment Inventory for 28 locations
  • Ran workshops to educate Confidential ts on PAP (Positive Airway Pressure) machines
  • Managed every aspect and have complete accountability of P&L responsibilities including net revenue, COGS, A/R, and gross profit
  • Set-up an average of 50 Confidential ts a month with PAP machines
  • Managed compliance calls and supply reorders for 2,500 Confidential ts
  • Applied and controlled health department licenses
  • Administered Facebook and Twitter sites
  • Implemented automated calling system

OFFICE MANAGER

Confidential

Responsibilities:

  • Managed staff
  • Implement new office procedures
  • Take minutes for executive meetings
  • Proof read documents
  • Act as a liaison between the legal team and president

Executive chefs admin assistant

Confidential

Responsibilities:

  • Managed staff of 150
  • Directed all human resource issues
  • Organized executive chef's expense reports
  • Composed food costs and customer service reports for the food and beverage
  • Act as a liaison between the executive chef, hotel director and staff captain

EXECUTIVE ASSISTANT

Confidential

Responsibilities:

  • Managed staff
  • Took minutes for executive meetings
  • Proof read personal and business leases
  • Assisted with personal and business financial reports with Quickbooks and Excel
  • Answered executive phones
  • Created and managed marketing items and inventory
  • Created and delivered sales presentations and demonstrations to maximize sales performance with PowerPoint

Hire Now