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Lead Applications Admin/cloud Engineer/devops Engineer Resume

SUMMARY:

  • 15 + years of experience in IT as Sr. DevOps Engineer /Applications Administrator with excellent experience in supporting applications hosted in Cloud Infrastructure, Automation, Configuration, Package, Manage and Deploy the code
  • Expertise in set up and maintain CI/CD build automations using Jenkins for application code deployment including mobile applications
  • Experience in providing High Availability and DR solutions
  • Experience in blue - green deployments to reduce the application/service downtime, risk and rollback
  • Experience in coordinate and support the various Cloud Infrastructure initiatives and activities
  • Very good understanding with AWS and other Cloud Computing platforms
  • Experience in public, private and hybrid cloud computing
  • Expertise in AWS compute, network, storage and Database
  • Good knowledge in VPC peering, Virtual Private Gateway and Direct connect
  • Good Knowledge in AWS route 53 Domain Name Service and Elastic load balancing
  • AWS compute technologies such as EC2, high availability, fault tolerance, self-healing and monitoring
  • Experience in AWS storage services such as S3, RRS, Amazon Glacier and storage gateway
  • Good knowledge in AWS Content data Network (CDN) like cloud front
  • Experienced in setting up of AWS relational data bases such as MY SQL, Aurora and Dynamo DB
  • Experience in monitoring and auditing tools like AWS cloud Watch and Cloud Trial
  • Expertise in AWS platform and its dimensions of scalability including EC2, EBS, AMI, SNS, RDS, Auto scaling
  • Experience in planning and coordination of cloud migration project
  • Good understanding of the DevOps philosophy
  • Good Understanding of Containerization tools Docker and Kubernates
  • Good Understanding of Configuration Management tool Puppet
  • Experience in writing Shell Scripts, PowerShell and Python programming for release and build automation
  • Experience in working on tools like GIT, SVN and VSS
  • Experienced in Installation, Configuration and Administration of Oracle Siebel CRM, Fusion, Tomcat, JBoss, Oracle HTTP Server and Nginx on Linux and Windows platforms
  • Expertise in using build tools such as ANT for the building of deployable artifacts
  • Expertise in all build/release engineering tasks associated with the component/production releases
  • Excellent interpersonal and communication skills. Effective team player with experience of team Co-ordination and supervision

TECHNICAL SKILLS:

Cloud Services: AWS, Oracle Cloud, RackSpace

CI & CD tools: Jenkins, VSTS

Virtualization: Docker, Kubernates

Config management: Puppet

Monitoring Tools: Nagios, Dynatrace, Nia, Cloud watch, OEM, BMC Patrol

Source Control Rep: GitHub, SVN, VSS

Build Tools: Ant, Maven

Scripting/ Languages: Python, PowerShell, Perl, Bash

Operating Systems: Linux - RHEL 6, Window 2003/2008

Databases and Big data: Oracle 10g/11g, Hadoop

App/Web Servers: NgInx, Redis, Apache, Tomcat, Jboss, Siebel, Fusion, WebLogic, Rhoconnect

Reporting Applications:: Informatica 9, OBIEE

Other Tools: Apache Kafka, JIRA, Putty, SQL Developer, Autosys

PROFESSIONAL EXPERIENCE:

Confidential

Lead Applications admin/Cloud Engineer/DevOps Engineer

Responsibilities:

  • As part of Environment Management at JCI, responsible for environment delivery plan to establish the key activities, resources, dependencies, risks and time scales necessary to deliver the environment
  • Responsible to keep the approved delivery plan related to Infrastructure on track to deliver against agreed time, cost and quality targets
  • Manage with optimal Infrastructure among different environments
  • Maintain the environment throughout the Test delivery lifecycle by appropriate change control processes
  • Monitor Test Infrastructure to keep the Environment up and run using different Monitoring Tools
  • Identify places where all automation can be taken up to reduce manual effort
  • Train team members on the CI/CD tools and changes in the process
  • Work with IT, DEV and Testing Teams to plan on the Release of the Application Build
  • Work with Infra and network teams to create and validate Firewall requests to support new integrations or infrastructure changes
  • Installation, configuration and tuning of Oracle products Siebel, Fusion and BI Publisher, OHS
  • Installation, configuration and tuning of RHO Mobility and other third party applications such as Apache, Tomcat, NgInx, Redis
  • Deployment of project artifacts using Jenkins, Ant, Perl, shell and application specific scripts
  • Coordinate activities with RackSpace Cloud Infrastructure teams such as Unix admins, DBA team, JCI network and Firewall teams, Siteminder and Active directory team, Storage teams
  • Work on Disaster Recovery plan and Risk management and mitigation
  • Plan and perform application upgrades and patches
  • Build and deploy Android and IOS applications using Jenkins
  • Coordinate with Release management team to plan environment readiness for upcoming releases
  • Manage application admin team to take proactive steps to avoid application outages and deployments
  • Work with DBA team to resolve performance issues and environment refresh activities
  • Projects supported during the tenure

Environment: Oracle Cloud Infrastructure, RackSpace, Red Hat Linux (RHEL 6), Oracle, Siebel, Fusion, Tomcat, Apache, NgInx, Redis, Jenkins, Ant, Perl, UNIX Shell, Windows Batch Script

Confidential

RackSpace to Oracle Cloud Infrastructure

Responsibilities:

  • Overview the application migration activities
  • Participate in brainstorm sessions to assess different approaches
  • Verification of the servers, applications and other configurations that are migrated from RS to OCI
  • Work with DBA, Infra, network and testing team to make sure team following JCI standards
  • Resolve the issue/propose workarounds for the issues in the application
  • Support the application during endurance tests
  • Participate in cutover activity planning and review the tasks and their dependencies
  • Identify the key stakeholders for integrations and proactively communicate about the Infra changes and the impact
  • Support the go-live and hyper-care to coordinate, verify and resolve any issues
  • Work with team to plan DR approach

Environment: Oracle Cloud Infrastructure, RackSpace, Red Hat Linux (RHEL 6), Oracle, JIRA, Siebel, Fusion, Tomcat, Apache, NgInx, Redis, Jenkins, Ant, Perl, UNIX Shell, Windows Batch Script

Confidential

Sr. Siebel application administrator

Responsibilities:

  • Perform configuration management between environments
  • Automate the routine tasks using Unix Shell and Batch scripts
  • Support Integrations of Siebel, IIR, SOA, EDQ, OBIEE and Siebel Campaign Management applications
  • Perform Release Management - preparing the Release notes, consolidating the deployment guide, co-coordinating between Siebel, AIA, EDQ, IIR, OBIEE developers and QA team
  • Repository migration, SRF, and other non-repository migration between environments
  • Health check of Siebel, IIR, SOA and EDQ Dev, Demo, SIT and UAT environments
  • Supporting Developers and QA team requests

Environment: Siebel 8.1.1.7 Campaign Management, Oracle Customer Hub, Oracle 11g, Linux 6, IIR 9.0.1, EDQ 9.0.8, AIA 11.1.1.6, OBIEE 11.1.1.6.7 , WL 10.3, SVN 1.7.7

Confidential

Siebel application delivery team lead

Responsibilities:

  • Support the Development/Devtest environments - health checks, integration support and custom components creation, crash analysis and environment issues
  • Support Development and Devtest environments to provide support to developers/testers/maintenance team to provide access, execute scripts and data corrections
  • Support the job automations to perform the deployments from Dev environment to Devtest environment - Repository migration, SRF compilation, Data migration via ADM scripts, other Siebel and non-Siebel specific deliverables via TWS job/job streams
  • Support releases to Siebel Admin and Application Operations (counter parts for Pre-prod and Production) - Preparation of installation guide for releases, coordinating the deployment activities, supporting the deployment clarifications and failures
  • Prepare and Coordinate Development/Devtest environments, with program management, for future releases and other POC activities
  • Coordinate with DBA, Backup team, firewall and helpdesk for various project related activities
  • Support the non-Siebel related internal application deliveries such as Price-master, SOE, and MPL

Environment: Siebel 8.1.1.3 Retail, OBIEE 10.1.3.4.2 , AIX 6, TWS 8.2, Oracle 11g (11.1.0.7), JMS

Confidential

Sr. Siebel application administrator

Responsibilities:

  • Support L3 tickets - problem identification and resolution
  • Administration and Maintenance of Siebel Enterprise, including Siebel patches and OS level patches
  • Support the Siebel migrations between the environments - Dev, QA and Prod
  • Support Siebel code releases between environments
  • Support the migration of Informatica level changes and Analytics RPD and Web Catalog
  • Perform validation functions following deployment of new code and configurations and configuration management to all environments
  • Application performance monitoring and troubleshooting application issues
  • Support the third party application integrations
  • Work with cross functional teams, such as Unix, Windows, DBA, Analytics, Informatica etc., to support different activities
  • Troubleshoot the crashes and core files

Environment: Siebel 7.8.2 call center, Analytics 7.8.2, Informatica 7.1.2, SSO, SFDC, Unix, Oracle 10g

Confidential

Siebel Upgrade Lead administrator

Responsibilities:

  • Prepare entire road map for the Siebel Upgrade
  • Set up brand new Upgrade Development environment by Install and configure Gateway Server /Siebel Servers /Web Server /object managers
  • Prepare the Pre-upgrade Tasks and completed the entire Upgrade Tasks
  • Resolve issues identified as part of conflict resolutions and post merge
  • Work on the performance improvement of Siebel upgrade wizard
  • Execute entire dev upgrade process, generate schema and custrep.dat files
  • Coordinate with onshore team to resolve Upgrade issues and provide alternate solutions related to admin areas
  • Installation of third-party applications
  • Plan the go-live activities, risk management and mitigation
  • Support the go-live activities and post upgrade issues
  • Coordinate the activities with different teams like DBA, Linux/Unix, IT-telecom, IT-security and Windows etc...
  • Configuration management and dev2prod activities to keep all environments in sync
  • Configuration of integration components such as ADSI, MQ series, JCAPS and FirstLogic

Environment: Siebel 8.1.1.3 call center, BIP 10.1.3.4.1 , First Logic, Oracle 11g, Linux

Confidential

Siebel application administrator

Responsibilities:

  • Support L3 tickets - problem identification and resolution
  • Administration and Maintenance of Siebel Enterprise, including Siebel patches and OS level patches
  • Support the Siebel migrations between the environments - Dev, QA and Prod
  • Support the Siebel releases
  • Support the migration of Informatica level changes and Analytics RPD and Web Catalog
  • Perform validation functions following deployment of new code and configurations and configuration management to all environments
  • Application performance monitoring and troubleshooting application issues
  • Support the third party application integrations
  • Work with cross functional teams, like Unix, Windows, DBA, Analytics, Informatica etc, to support different activities
  • Troubleshoot the crashes and core files
  • Key projects handled during the tenure

Environment: Siebel 8.1.1.3, 7.7.2.7 call center and consumer goods, Actuate 7, BI Publisher 10g, BMC Patrol, Envox CTI, EIM, Autosys v4, Kerboros, SAP 5, Paylinx 5.6, ISD 6, ADSI, Oracle 9i, Oracle 10g, Windows 2003, Unix

Confidential

Onsite Lead for Data Quality Project

Responsibilities:

  • Gather the requirements from business
  • Create functional and technical documents
  • Create rules to identify duplicate and cleanse the data using Trillium software
  • Integration of EIM jobs with Trillium application, to cleanse the data, while feeding third party data into Siebel
  • Provide the Siebel screens to identify and merge the duplicate data, identified using Trillium,
  • Coordinate with offshore and business to resolve the outstanding queries
  • Review of the tasks delivered by the offshore
  • Unit and integration testing of task developed by offshore
  • Delivery of the tasks
  • Provide the go-live support and hyper-care

Environment: Siebel sales 7.5.2, Trillium 10.0, Oracle 9i, Windows 2000

Confidential

Siebel Analytics Developer

Responsibilities:

  • Gather business requirements and analyze the technical feasibility of the requirements
  • Detail design of Report Dashboards for Shipments
  • Analytics repository modeling and web-catalog configuration for Shipments reports
  • Unit and integration testing of reports

Environment: Siebel Analytics 7.8.2, Informatica 7.1, Oracle 10g

Confidential

Siebel Analytics Developer

Responsibilities:

  • Gather business requirements and analyze the technical feasibility of the requirements
  • Detail design of reporting dashboards for Shipments
  • Analytics repository modeling and web-catalog configuration for Shipments reports
  • Unit and integration testing of reports
  • Configuration management of Analytics development objects

Environment: Siebel Analytics 7.7, Informatica 6.2, Oracle 10g

Confidential

Web Developer

Responsibilities:

  • Participate in client meetings to understand the requirement
  • Prepare the documentation by understanding the requirements
  • Development of user interface using PHP, Adobe Flash and HTML
  • Implementation of the Website logic using PHP and JavaScript
  • Work on PayPal integration to process CC’s for orders through the website
  • Create Content Management Section (CMS) for admin users to make changes to Website templates interface
  • Prepare SQL statements to fetch data from MySQL database

Environment: PHP 4.4, MySQL 5, Javascript, Linux, FLASH

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