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Healthcare Analyst Resume

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Greenbelt, MD

SUMMARY:

Healthcare Analyst… driving, business - critical initiatives, that deliver cost reduction and productivity increasing solutions. Specialize in Healthcare Implementation, Gap Analysis, Process Improvement, Requirements Gathering, Systems Development, Team building, and Project management.

SKILLS:

  • System Analysis & Design End-User Project Management
  • Business Administration Operation Management Issues Resolution
  • Risk Analysis Client Relationship Team Leadership
  • Process Improvement SQL/TOAD Oracle Database / XML
  • Business Process Mgmnt Quality Control Requirement Analysis

TECHNICAL COMPETENCIES:

  • Word / Excel / Powerpoint Web Applications Recruitment
  • Corel Draw CRM Application Database software.

PROFESSIONAL EXPERIENCE:

Confidential, Greenbelt, MD

Healthcare Analyst

Responsibilities:

  • Dissemination of Healthcare information to clients in a well understood and timely manner.
  • Document user requirements to meet a business aim while setting client expectation.
  • Prepare and presented of business and technical health care concepts; Provided of acceptance criteria, support, test metrics and plans. Perform of defect triage and resolutions to meet its objective.
  • Coordination of field support activities, homecall and health support and aided activities
  • Implement and Manage human resources programs in compliance with company policies and procedures;
  • Clearly communicate to associate the standards of performance and their role in contributing to individual and team success. anchor technical services jessup md 2016 - Date business analysT
  • Daily logging/Use of Government Assigned Procedures, Application Systems; Data generationSorting & Processing; Ensure strict Quality Control Adherence
  • Oversee and ensure quality of: removing files from their current locations and repackaging so they can be transported to an off sight location. Scan barcodes of each file to appropriately track the file through the process.
  • Ensure the team is adhering to the process, reading source files and enter data in specific data fields ; Ensure the team is neatly place files into a box for transportation.
  • Ensure the team is printing forms that detail the contents of each box and verify that all information has been accurately recorded
  • Ensure the team is seal boxes and prepare for a third party company to pick up
  • Reporting any issues (quality, system, efficiency) to upper management as needed

Confidential, BELTSVILLE, MD

Health care Analyst

Responsibilities:

  • Coordinated of field support activities, homecall and health support and aided activities
  • Implemented and managed human resources programs in compliance with company policies and procedures;
  • Clearly communicate to associate the standards of performance and their role in contributing to individual and team success.
  • Logged of daily reports to supervisor, in a timely manner and in accordance with company guidelines.

Confidential

Business Analyst

Responsibilities:

  • Lead and conduct requirements sessions; Sign off on completed requirements documentation
  • Create project plans, wireframes and mockups for company web design.
  • Conduct programs for ICT/Computer Application; Worked closely with the implementation and the application teams during the go-live process
  • Developed test scripts, test plans and assisted in testing; Assisted in managing and supporting system applications.
  • Responsible for tracking, follow up and resolving queries and other issues.
  • Created workflow

Confidential

Helpdesk Administrator

Responsibilities:

  • Provided system support to clients on-site and off-site; Participated in maintenance and integration of system applications
  • Maintained and troubleshoot system issues; Provided general system assistance to staff and clients
  • Created and maintain system documentation; Assisted in staff
  • Developed and maintain documentation related to support software and applications
  • Communicated plans and progress in a timely manner; Prepared documents on logistics coordination; Tracked tickets and resolution in ticketing system

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