SUMMARY:

• 8+ years’ experience with Installation, Configuring, Deploying, Trouble shooting, administration and maintenance of .net applications hosted on Windows Servers, IIS, SQL and Azure
• Created Infrastructure in Azure by authoring ARM templates and managed azure resources (IaaS, PaaS) using portal and PowerShell
• Created build definitions, setup Continuous Integration (CI) and Continuous Deployments (CD) in Visual Studio Team Services (VSTS)
• Created and configured App Services, SQL Databases, Virtual Machines, Azure AD, Load Balancers, to host applications in Confidential Azure and configured Application Insights for monitoring
• Worked on Tier 3 production support tickets for application issues and provided support to fix server, network and application issues in staging and production environments.
• Managed Azure Active directory and fixed permission issues and setup sync between on - premise Active Directory and Azure AD
• Built VMware vSphere environment in greenfield and successfully promoted its use for improved
• Used deployment tools like Octopus and PowerShell for deployments
• Strong troubleshooting skills on the .Net application and portals hosted on IIS versions 6.0, 7.0, 7.5, 8.0, 8.5
• Worked on setting up Disaster Recovery environment for critical application and tested disaster recovery scenarios successfully using GTM (Global Traffic Manager)
• Hands on experience using Hyper-V and implementing it in platform virtualization
• Installed and Configured SSL certificates (VeriSign and Equifax) in web servers and enabled secured (https) transactions.
• Implementing, supporting, and using Active Directory, Group Policy, WSUS& Azure
• Demonstrated work experience building and managing Confidential Azure cloud environments
• Created and maintained SQL agent for scheduling jobs.
• Created Alerts and Operators in SQL Servers to alert when any Failure occurred in the Database server
• Working knowledge of SSIS, SSRS, SSAS
• Managed resource groups and created Storage accounts, Virtual Networks, Subnets in Azure using ARM templates and supported SCOM 2012 and Installed and configured SCOM 2007 Server and worked on configuring templates for TFS 2013 Release Manager
• Automated repetitive tasks such as patching validations, parsing event logs using PowerShell scripts.
• Experience in working with various monitoring tools (manage engine applications manager used by the monitoring team and configured the threshold values to variable parameters (threads, memory, server health, and garbage collection)
• Ability to support and manage Enterprise mission critical applications, Operations support experience in a 24*7*365 support model
• Excellent interpersonal and communication skills that allow me to communicate with stakeholders in Application Development, Network and Storage teams

PROFESSIONAL EXPERIENCE:

Confidential - Redmond, WA

Systems Engineer

Responsibilities:

• Worked in Service Engineering team and worked on deploying, installing, configuring, supporting PartnerIncentives application under MPSIT program
• Worked in a DevOps model and participated in daily standup meetings with Developer teams, attended sprint planning meetings and worked with developers to root cause issues and suggest solutions
• Worked on migration of on premise servers to Confidential Azure. Experience creating and managing VMware, Cloud Services, SQL databases and implemented Virtual networks in Windows Azure
• Configured and deployed packages, managed app settings, connection strings and configured certificates in Windows Azure
• Worked heavily with Windows Server 2008/2012 and IIS 7.0/8.0. IIS work included website installation, configuration, and support of .net applications
• Daily duties included installing builds and patches following installation documents, post installation troubleshooting, responding to and working escalations, preparing environments, fixing security issues, giving permissions, creating and regressing bugs in Visual Studio Team Foundation Server, taking backups of SQL Servers.
• In working escalations, troubleshooting included network issues (connectivity, DNS,TCP/IP), searching and editing config files to locate and fix configuration issues, NLB, certificate issues and more.
• Worked with members of my team, developers, testers, and project managers in supporting the application.
• Worked in NGVL team and Deployed Volume Licensing code on UAT, SIT, BCDR and Production environment using Octopus and PowerShell Scripts
• Prepared new environments for deployment, by creating RFC for refreshing servers or ordering new servers, tested for quality, setup SQL Always, installed IIS in Web Servers and ran Environment Verification Tests(EVT)
• Implementing, supporting, and using Active Directory, Group Policy, WSUS& Azure
• Responsible for expansion of virtual network test portfolio into Openstack, Azure, and Hyper-V environments
• Performed Active Directory and Group Policy administration.
• Setup Global Traffic Manager (GTM) for UAT and Production BCDR environments and performed transition of traffic for testing in GTM and SQL Server 2012.
• Took production database backups (Full and Transactional) before monthly and Quarterly release deployments and restored databases
• Deployed applications on IIS 8.0 Web server in Windows 2012/2012 R2 servers, and took backups, restored databases and performed post-restore steps in SQL Server 2012
• Performed troubleshooting after deployments in Pre-production environments and made sure to pass most test cases in Build Verification tests
• Provided Knowledge transfer session to offshore team, provided training to newly hired employees
• 24/7 technical support to various application that are part of team responsibilities

Confidential - Everett, WA

Windows Engineer

• Built servers with hosted Chef, managed workstations, environment, roles, run lists, cookbooks and their versions
• Test automation code in virtual environments and with testing tools such as Test Kitchen
• Acted as point of contact to Infra teams like OS, Network, Onsite/Offshore support teams etc. for incident resolution
• Installed SQL Server 2012 in Windows Clustered environment (Active- Passive)
• Maintain, upgrade, and implement improvements to the VMWare ESXi infrastructure
• Supported, troubleshot, maintained, & upgraded VMware.
• Supported VMware and Hyper-V networks
• Worked on reducing the over disk space used by reducing the size of the transaction logs
• Creating Windows user accounts and assigning permissions and quotas.
• Experience in Database Security includes creating Logins and Roles for users to access the database. Managed security logins and worked with Windows authentication, SQL server authentication and mixed modes

Confidential - Issaquah WA

System/IIS Administrator

Responsibilities:

• Server & Application fine-tuning & trouble shooting, Monitoring MS SQL Server performance, IIS issues and windows server issues. (Windows Server 2008R2,2008)
• Participated in cross-site projects on various levels, System analysis, Participated and evaluated Help Desk software and processes, Tool compilation and support, 1st, 2nd, 3rd level helpdesk customer support
• Design and analysis of the site support center networking support
• Contributed to and work to meet project schedules by providing accurate estimates of effort required for analyst and development deliverables, by providing updates on project progress to team members, project management and project personnel, and by escalating issues that might affect project success to management.
• Developed lessons learned documentation.
• Provide necessary training, support and guidance to other production support team members.
• Work directly with the operations and development teams to field error tickets and either troubleshoot (for common errors) or escalate (for new errors).
• Provide technical support, analysis, and problem resolution for production issues.