SUMMARY:

• Experienced Business Analyst creating automotive requirements in a cross functional collaborative environment. Process and Data mapping.
• MS Visio.
• Strong MS Office Skills.
• Utilized process oriented approach and methodologies to improve business efficiency and solve problems aimed to help stakeholders increase business responsiveness to customer requirements and needs.
• Translated stakeholder requirements into over 10 different tangible deliverables such as functional and technical specifications, use cases, user stories, workflow/process diagrams, data flow/data model diagrams, and GUI prototypes for Confidential
• Created reports that showcase the engine performance and most sought after features using PL/SQL in ORACLE (UNIX) and DB2 (mainframe)
• Engaged client to gather software requirements, business rules and ensure alignment with development teams of the Sales subsystem for the Remarketing Information Management System (RIMS)
• Requirements Gathering, Quality Assurance & Standards, Systems Design| Implementation |Testing | Deployment, ERP, Data Warehousing, Lean Six Sigma, CMMi, CRM, Business Process Improvement, Master Service Level Agreement, Bilingual/Bicultural (Spanish), Data Modeling, Process Modeling, Project Management, Business Analysis, Instructional Design, Mentoring, MRP, SDLC, Supply Chain, Manufacturing (Automotive)

TECHNICAL SKILLS:

MS Project, MS Access, MS Office, MS Visual Basic, Social Media, UM, UNIX, MS Visio, Windows, ORACLE, PL/SQL, Shell scripting, C ++, Visual Basic,.CA Agile, PLEX ERP. ORACLE Forms ERP, Cobol, ETL, EDI, CA - Telon,, CICS, JCL. DB2

EXPERIENCE:

Software Planner Engineer

Confidential, Dearborn, MI

Responsibilities:

• Collaborate with feature teams to manage the design and development of engine control software
• Release software to vehicle programs
• Create, maintain and report software delivery timing and status for management and suppliers
• Facilitate requirements gathering and status meetings

Procurement Specialist | Business Procurement Analyst

Confidential, Lake Orion, MI

Responsibilities:

• Procured a smooth flow of components to the plant floor for new and existing OEM programs
• Adjusted orders and added suppliers to PLEX CRM based on program SOP and EOP
• Decreased 5% of inbound expedite freights to supply components to plant floor
• Decreased 10% in excess primer orders
• Decreased 5 % in the number of weekly freights by consolidating orders
• Developed reports in Excel used for inventory, production control, order management
• Global OEM, supplier, supply chain and cross functional areas communications
• Identified and reconciled errors in EDI client data to ensure accurate production schedules
• Identified KPIs in Materials’ Control and Supply Chain
• Monitored OEM quality and supply chain systems
• PLEX ERP support for new programs, reviewed BOM

Bilingual Instructor| Bilingual Interpreter

Confidential, MI

Responsibilities:

• School-parent liaison
• Developed reports in Excel and Access for text books inventory and student management
• Performed student’s assessment and individualized materials to support core curriculum

Bilingual Instructor

Confidential, MI

Responsibilities:

• English as a second language students to transition into the school system
• Responsible for team parent communications and schedules for sports team
• Tutored and mentored bilingual students in STEM and grammar
• Co-led Lego Robotics school team
• Responsible for digital communications in between the different non-profit organizations that comprised the Confidential of Confidential
• Coordination and organization of the Confidential of Confidential sponsored events

Business Systems Analyst

Confidential, Warren, MI

Responsibilities:

• Engaged client to gather software requirements, business rules and ensure alignment with objectives of the Sales subsystem for the Remarketing Information Management System (RIMS)
• Translated stakeholder requirements into over 10 different tangible deliverables such as functional specifications, user cases, user stories, workflow/process diagrams, data flow/data model diagrams prototypes for Confidential
• Participated in data mapping for ORACLE based database in a UNIX environment
• Identified data for Data Warehouse
• Provided hardware and software alternatives to program management
• Worked with the end user to document and Improve business processes, eliminating redundancies with 5 M savings annually
• Onboard new Confidential employees on how to use and apply software development methodology and GM software development methodology (GM SDP 21)

Team Leader/Business Systems Analyst

Confidential, Redford, MI

Responsibilities:

• Facilitated monthly meetings with Engineering to document requirements and explore potential solutions for their Confidential Electronic Control( Confidential ) module
• Performed and set the project plan for each of the releases
• Maintained and reviewed with customers any release changes to the different system platforms
• Coded and provided production support to Confidential system, which was multi-platform (UNIX | mainframe)
• Mentored and trained new Confidential employees on how to use Confidential software development methodology
• Created reports that showcase the engine performance and most sought after features using PL/SQL in ORACLE (UNIX) and DB2 (mainframe)
• Participated in code and test plan reviews for the UNIX and mainframe platforms
• Developed User Acceptance Tests
• Developed plans for new Confidential employees
• Provided feedback for performance reviews and participated in team interviews

Team leader | Business Systems Analyst

Confidential, Tarrytown, NY

Responsibilities:

• Helped in the development of Business Rules and Operation for the Confidential de Mexico Dealer Network call center
• Co-led and co-managed the Service Level Agreement (SLA) metric effort across all regions in Mexico, which achieved the goal of an 85% customer satisfaction level
• Participated and provided input in strategic value selling teams
• Requirements gathering and design for the Mexico Foreign Trade Bank Liabilities system, GM Argonaut Realty System, Confidential internal Problem Tracking System and GM Material’s Control and Tooling Procurement Systems
• Customer liaison for the Materials, Quality and Supplier’s Development areas at the GM Mexico City assembly plant
• Created process flow documents for Confidential Material’s Management System( Confidential )
• Generated data mapping
• Facilitated and generated reports for customer and internal status meetings
• Facilitated and developed for the Confidential in all the sites it was used