SUMMARY:

To provide experienced technical and administrative support to a professional organization that will allow me to fully apply my skills, which in return will help ensure the company’s growth and success.

PROFESSIONAL SKILLS:

Windows, Microsoft Office (Word, Excel, Outlook, PowerPoint), Office 365, SharePoint, Adobe Acrobat (Pro, Reader), Adobe Connect, Document/Database Management, Google Apps (Google Drive and Hangouts), Spiceworks, QuickBooks, Use of Standard Office Equipment, Multi - Line Phone System, Grant Solutions, Application Review Module (ARM) System, G5.gov system

INTERPERSONAL SKILLS

Multi-Tasking, Strong Communication (Written & Verbal), Ability to work with minimal supervision,Accuracy of Typing and Data Entry, Strong Attention to Detail, Well Organized, Critical Thinking, Reading Comprehension, Active Listening and Learning, Excellent Customer Service.

PROFESSIONAL EXPERIENCE:

Confidential, Silver Spring, MD

Technical & Administrative Support Specialist

Responsibilities:

• Perform routine assignments associated with grant review logistics and reviewer technical assistance.
• Develop and manage reviewer communications and data.
• Monitor and respond to reviewer technical assistance inquiries.
• Support Review Manager/Project Director in preparation for client meetings; participate as needed.
• Produce and/or develop standard, pre - programmed documents and reports from the various grant systems as directed.
• Ensure confidentiality and security of all grant review related documentation and application data.
• Support logistical tasks for contract Review Manager/Project Director as assigned.
• Utilize grants management technology/ systems to support the grant review process including reviewer recruitment, panel administration, honorarium, close out and surveys.
• Identify, review and document qualifications of new/potential reviewers.
• Support development and execution of grant review s - audio and web.
• Generate and maintain grant review files - correspondence, documents, forms and payments.
• Ensure that all sensitive materials are destroyed.
• Perform other duties as assigned.

Confidential, Silver Spring, MD

Administrative Support Specialist

Responsibilities:

• Provided administrative and clerical support to office staff.
• Prepared and modified correspondences; provided reports and other documents as requested by supervisor.
• Maintained electronic and hard copy documents.
• Performed data entry as well as database management.
• Contractor for the Confidential .
• Collaborated with the Health Resources and Services Administration Division ( Confidential ) providing administrative and technical support for their onsite and teleconference peer review meetings.
• Updated and maintained client’s web enabled database.
• Maintained quality control among all meeting review documents.

Confidential, Rockville, MD

Data Entry Specialist

Responsibilities:

• Provided data entry support for various subscription publications such as Magnificat, G-Street Fabrics, Diabetes Research& Confidential Foundation.
• Entered customer mail-in & phone orders for processing.
• Entered payment information as well.
• Kept a daily update of customer's address and payment information.

Confidential, Silver Spring, MD

Administrative Assistant

Responsibilities:

• Provided administrative support to an individual or office.
• Supplied information, maintained files, scheduled appointments.
• Performed typing and transcription duties as required.
• Established procedures that implemented operational and/or fiscal policies.
• Interpreted policies and procedures as established by supervisors.
• Compiled data based on research techniques and on statistical compilations involving an understanding of operating unit programs, policies, and procedures.
• Drafted financial, statistical, narrative, and/or other reports as requested.
• Independently composed reports and correspondence containing decisions that tend to establish precedents and which may commit a unit or superior to a course of action.
• Performed related duties as assigned.
• Performed clerical and administrative duties.
• Answered phones using multi-line phone system.
• Also performed Data Entry tasks when needed.

Confidential, Landover, MD

Computer Operator

Responsibilities:

• Monitored and operated the control of the computer assigned.
• Studied instructions to determine equipment setup required; started and operated control console; reviewed error messages and made corrections during operation or referred problems; maintained operating record of participants.
• Reviewed and verified documents of various nature and complexity.
• Performed manual and/or on-line entry of transaction data as authorized by Confidential .
• Updated participant’s pension and benefit information.
• Processed benefits and administrative functions. Data Entry.

Confidential, Rockville, MD

Document Analyst

Responsibilities:

• Analyzed various court and legal documents.
• Quality control, including top-secret documents for accuracy of coding and entry.
• Performed these tasks using MS Word and Windows 95. Data Entry
• Followed established procedures in filing, retrieving, and copying case file materials; creating witness binders; preparing deposition and trial exhibits; entering data on-line to case files. Also involved proofreading, editing, and correcting OCRed text files; retrieving and blowing back documents from microfilm and digital image media using Apenview.
• Performed quality control on the work of peers in all of these areas.
• Prepared documents for microfilming and image scanning.
• Performed simple database searches. Data Entry.