Logistics Manager Resume
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Annapolis Junction, MarylanD
SKILL HIGHLIGHTS:
- Able to follow several work flows simultaneously
- Excellent presentation and analytical skills
- Can work effectively independently or as part of a team
- Exceptionally strong eye for details
- Staff Motivation
- Able to work any shift and any amount of hours per week
- Microsoft Office Skills
- Microsoft Excel Skills
- Type Forty - Five Words Per Minute
EXPERIENCE:
Logistics Manager
Confidential, Annapolis Junction, Maryland
Responsibilities:
- Establishes rapport over the phone quickly, remains positive and upbeat while resolving customer issues
- Oversaw crew of 6 dispatchers working with over 75 medical courier drivers to maintain scheduling and forecasting.
- Effectively trained and communicated with team members to maintain clear expectations of policies and procedures.
- Successfully created and implemented processes to maximize efficiency and quality
- Developed and maintained successful working relationships with owner - operators, carriers, inside and outside customers
- Worked with hospital coordinators to continue to implement successful and agreeable route/delivery strategies and to assure above average customer service
Confidential
Truck Driver, Elkridge, Maryland
Responsibilities:
- Follow maps and geographic directions; obeying traffic laws
- Keeps record of materials and products transported
- Position blocks and ties rope around items to secure cargo for transport.
- Cleans, inspects, and services vehicle.
- Operates equipment on vehicle to load, unload, or disperse cargo or materials.
- Obtains customer signature or collects payment for goods delivered and delivery charges.
- Assists in loading and unloading truck manually.
Confidential
Office Clerk, Baltimore, Maryland
Responsibilities:
- Typing and processing various documents, as and when required.
- Take calls, messages, greet the clients and direct them to the varied staff members as is needed.
- Assisted in Hiring Process of new applicants and payroll processing for employees.
- Maintenance of office library, including cataloging,distribution, and record keeping.
- Perform filing, data entry, drafting and editing short office memos.
- Assist with all other office administrative duties.
- Promoted from phone clerk to assisting with accounts payable.
- I was chosen to train new office clerks and extended employment beyond temporary term.
Confidential
Office Clerk, Bowie, Maryland
Responsibilities:
- Utilize knowledge of the food menu, wine & liquormenu, ingredients in specialty drinks to make the perfect recommendations for each customer.
- Handle customer complaints, and always ensured customers left with a smile.
- Perform stocking duties and inventory maintenance before, during, and after every shift.
- Maintained clean and professional upscale appearance.
