SUMMARY:

Senior Network - Server and Project Manager with over 20 years of experience. Exceptional background in diverse technology support and new business development. Strong customer interface and high-level project management skills. Team leader with outstanding problem resolution and consulting abilities. Seeking to leverage my technical and professional expertise to grow in a new role at an established organization.

PROFESSIONAL EXPERIENCE:

Confidential

Data Center Technician / Deployment Engineer, Ashburn, VA

Responsibilities:

• Assist in risk management, quality, and scope management of deployment project plans
• Responsible for the racking and stacking of equipment within the Data Center
• Basic configuration of Cisco layer 2 and layer 3 devices (Management IP, VLANs, etc.)
• Verification of connectivity between Cisco devices using CDP and Show commands
• Verify connectivity to servers via their management IP by using PING and a browser
• Troubleshoot network connectivity for development and production networks
• Responsible for the operational inventory of all Data Center equipment in Aperture
• Install, maintain and troubleshoot all Data Center cabling and infrastructure
• Manage Data Center cable running lists, and records of deployed equipment
• Supervise the maintenance and repair of all facilities systems and hardware
• Ensure all equipment is labeled in compliance with DCM standards
• Maintain copper, fiber and power cord inventory
• Monitor security within Data Center and raised floor environment
• Interface with vendors to maintain, troubleshoot and install related equipment
• Monitor and optimize Data Center power utilization, HVAC utilization and related requirements
• Focus on streamlining Methods and Procedures for equipment deployment and implementation
• Tier 1 IT support

Confidential

Server Migration / Data Center Technician, Ashburn, VA

Responsibilities:

• Migrate servers between data centers for hosted customers
• Configure, support, and stage new servers for customers
• Use VCenter Server to create and implement new virtual machines
• Use equipment manager to track location of assets

Systems Analyst

Confidential, Sterling, VA

Responsibilities:

• Performed configuration, support, analysis, and diagnostics for fueling terminal automation systems, software, and hardware
• Provided data for electrical drawings
• Created instructional and procedural documents

Network Engineer

Confidential, Chantilly, VA

Responsibilities:

• Configured servers to meet client requirements including hardware specifications, OS build, LAN/WAN/SAN connectivity, TCP/IP configuration, backup services, and vendor
• Used IBM Netcool to monitor network, and cloud computing
• Maintained HVAC Equipment
• Deploy client sites in the hosting environment including staging and configuration of servers, storage devices, switches, routers, firewalls, load balancers, and tape libraries
• Liaison between Confidential data center customers and vendors
• Resolve issues and ensure continued customer satisfaction with the hosting environment.
• Installed and configured HP, Dell, IBM, NetApp, F5 and Cisco hardware
• Maintained backup infrastructure using Veritas Netbackup Add newly provisioned servers to backup rotations, analyzing and resolving any client backup failures

Technical Consultant

Confidential, Sterling, VA

Responsibilities:

• Desktop, server, and network support for small business clients
• Design and implementation of data cable plant in commercial buildings
• Sales and estimates for new business and large projects
• Disaster recovery plan design

Project Manager

Confidential, VA

Responsibilities:

• Managed a team of technical consultants on site and remotely
• Installed new workstations, monitors, and new servers
• Moved all data from DOS legacy systems to new custom proprietary systems
• Traveled to various sites to pick up equipment
• Rewired all systems
• Trained new consultants to perform all tasks

NOC Technician

Confidential, FT. Belvoir, VA

Responsibilities:

• Utilized Netcool to track the health of critical production systems
• Responsible for server racking, and wiring in large data center environment
• Utilized Remedy to create and track trouble and maintenance tickets
• Provided weekly network status reports to management

NOC Technician

Confidential, Beltsville, MD

Responsibilities:

• Utilized Netcool to monitor customer web servers
• Worked with Clarify and Seibel to create and track trouble tickets
• Windows 2000 server configuration, administration, and maintenance
• Handled priority customer issues and escalations

Desktop Support

Confidential, Springfield, VA

Responsibilities:

• Obtained Secret Clearance needed for contract
• Handled various hardware and software requests related to client desktop systems
• Tracked ongoing support issues in proprietary ticketing system
• Participated in the creation of desktop imaging solutions

Desktop Support - Helpdesk

Confidential, Vienna, VA

Responsibilities:

• Worked with Confidential to develop standard desktop images
• Developed, and documented installation procedures for new applications
• Worked on staging team as hardware deployment specialist
• Handled all desktop hardware / software support for multiple client sites
• Participated in nationwide Y2K software upgrade project as team lead