Implementation Specialist Resume New York, NY - Hire IT People

SUMMARY:

A dedicated, detail - oriented, Information Technology and Security Professional highly regarded for providing in-depth analysis and continuous monitoring while guiding first-level response for service events for industry leaders like Bloomberg. Out-of-the-box thinker assessing large amounts of data to uncover and address critical software and hardware vulnerabilities, ensuring swift resolution and productive follow-up. Known as an outstanding communicator with the capacity to create and maintain extensive system documentation, offering reports and briefings to guarantee organizational alignment. Recognized self-motivated with the ability to multitask, prioritize objectives, and offer superb customer service.

TECHNICAL SKILLS:

OS & Enterprise Apps: Network technology implementation, Active Directory, Windows 2008 R2/2012 R2 Server, Exchange 2003/2007, Firewall, Symantec Norton Anti-Virus Enterprise ed, Norton Ghost, pcAnywhere, Trend Micro, Router, Switches, Cisco, Juniper, Arista, Nortel, VMWare, VirtualBox, Veritas Backup, Acronis Solutions, VNC, RDS, Altiris Solution, SunOne Solaris 10, Zantaz, OSSEC, Tripwire, ESXi servers, ACAS, Aruba AirWave, SQL and database.

SIEM: Splunk Enterprise

Languages: Bash, PowerShell, Python scripting (geany, pycharm, interpreter), static code analysis and dynamic code analysis.

Pentesting Technologies: Kali Linux Metapackages, Nmap, Wireshark, Metasploit, AppScan, WebInspect, Cenzic, Burp suite, Nessus, Metasploit, NMAP, Maltego, Web App Testing, BurpSuite, Network security testing, Metasploit Framework, Armitage, Beef, Nikto, OWASP Zap, SQLMap, Webscarab, Crunch, Medusa, Ophrack, Kismet, linset, macchanger, mdk3, wifite.

CORE COMPETENCIES:

SOC Analyst
Penetration Testing
Cybersecurity
Network/Server/Desktop
Case Management
Incident Response
Vulnerability Assessments & management
Risk Mitigation
Exploit Research & development
Network Defender
Threat Hunting
System Documentation

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Implementation Specialist

Responsibilities:

Promoted to Implementation Specialist, used best practices for instantly analyzing and formulating custom-tailored solutions to internal/external clients, guided I.T in applying proper security patches, correct firewall port ranges and Ip whitelisting settings. diligently handling chats, phone calls, emails, & pop up tickets.
Developed and prepared materials (reports, presentations, spreadsheets, etc.) to help develop scenarios, response procedures, and to enable informed decision making; verify completeness, accuracy and relevance of data gathered.
Utilized tools and documented processes to ensure consistency and optimization of information security processes; work in support of efforts to measure and improve information security processes.
Provides analytical support for client’s API and excel troubles working with programming on escalated tickets, issues needed for management, project assessments, and reporting.
Tested Security tool implementations and assist enterprise customers in adoption of security tools.
Administered security clearance for client biometric authentications, account lockout, password reset, and software access keys, guaranteeing complete adherence to all corporate procedures and security policies.
Maintains internal documentation library, ensuring that process and other documentation is regularly updated to reflect latest operational processes and requirements.
Forged and upheld productive, professional relationships with industry-leading telco vendors, escalating service-impacting restorations and maintaining superb service.

Senior Field Service Engineer

Confidential

Responsibilities:

Designed a bespoke security clearance email reply, tied to a vital client service request, with Techs Name, Email, Cell #, and time of expected visit to enhance support results in real time and reduce scheduling concerns.
Troubleshot complex WAN circuits on client’s premises security testing all points of failover, in addition to assiduously performing one-on-one telco vendor meets while under heavy workloads.
Exceeded all expectations as a primary member of the weekend 24/7 crew, covering client scheduled disaster mitigation simulations, end of life upgrades, managing traffic migrations from incept to completion within tight deadlines.
Demonstrated excellent leadership and interpersonal acumen in mentoring fellow employees and new field engineers on proper work flow and execution.
Providing essential contributions in training 40 new hires by integrating innovative theory and hands on teaching methodologies, with several going on to become top performers inside other departments.

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Implementation Specialist Resume

New York, NY

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