Computer Helpdesk Resume Dover, Delaware - Hire IT People

SUMMARY:

I have been working in the IT industry 30+ years. I have lots of experience in various IT fields, and I believe I can utilize my expertise to contribute for company needs. I am willing to make a commitment for achieving company goals.
Helpdesk Support, Server Management, Network & Systems Security, Database Administration, ERP (Microsoft Dynamics) Planning & Implementation, SQL Scripting

TECHNICAL SKILLS:

* Platforms: Microsoft Windows XP, Vista and 7, Windows 2000, 2003, 2008 Server, AIX, IBM AS/400

* Networking: Active Directory, DHCP, DNS, VPN, IIS, WAAS

* Languages: Lotus Notes Script, SQL Scripting, FoxPro & dBase III, RPG II, Visual Basic

* Software: MS Management Studio, Lotus Notes 6.5, 7 and 8, Microsoft Dynamics, Crystal Reports, Microsoft Exchange, Netscreen Juniper Firewall, Norton Ghost, Symantec Mail Security Appliance, IP PBX

PROFESSIONAL EXPERIENCE:

Confidential - Dover, Delaware

Computer Helpdesk

Help to create resume by MS Word
Show how to research job and apply the job over web
Help to recover their password for Gmail

Confidential

English/Japanese Translator and Driving Simulator Instructor

Instruct how to operate the driving simulator
Set up and take video
Gather and edit video, and sent to the database sever where the driver-assistance system database installed.
Utilize Excel to record tester’s information and the driving record from the driving simulator
Schedule the driving simulator for 500 participants

Confidential - East Brunswick, New Jersey

Senior Systems Administrator & Programmer Analyst

Develop stored procedures by SQL script
Recover missing CDR from a telecommunication switches by using Telenet session
Create and set up VPN login for remote users, and troubleshooting via remote session
Complete the migration from MS Exchange to Google Apps email
Manage Active Directory, VMware, and IP VPN
Create IT document for ongoing maintenance (MS Word and Power Point)
Work as IT liaison between US and Japan for collaboration in various aspects

Confidential

Senior System Administrator

Perform helpdesk to support end-user for resolving issues on daily bases for 70 users
Manage the Change Management System of ERP and IT related issues
Maintain Lotus Notes 7.0 and developed some applications.
Implement and maintained VMware (virtualization and consolidated servers15 into 2)
Manage Domain Controller (Active Directory, Group Policy), DNS, Web (IIS), and FTP servers.
Implement Web Contents server
Write a document of SOX, and deployed rules into IT infrastructure and operations
Develop company policies and procedures governing corporate security, email and Internet usage, access control, and incident response

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Computer Helpdesk Resume

Dover, DelawarE

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