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Content Analyst Resume

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Sandy Springs, GA

SUMMARY:

  • A highly - organized, creative Administrative Professional with over 16 years’ experience in teaching, training, and administrative support. Proven success in collaborating with stakeholders, drawing upon team members’ talents and strengths to ensure achievement. Takes initiative to create and share materials to support the work environment. Holds a Master’s Degree in Education.

TECHNICAL SKILLS:

Data Organization.: Responsible for managing multiple client assignments. RESULT: Organized the outlines of client assignments by day of the week, making it easier and faster to send out assignments in a timely manner.

Client Service.: Interacted with many clients throughout the day. RESULT: Able to professionally communicate with clients, both verbally and in writing, to clearly answer their questions.

Microsoft Office Skills.: Proficient with Microsoft Word, Excel and Outlook. RESULT: Helped clients create invitations, develop meeting agendas and compose follow-up emails.

Calendar Management: Maintained the CEO s calendar. RESULT: Accurately scheduled clients or rescheduled clients appointments as necessary.

Policy Creation: . Recognized the need for a Front Desk Policy. Worked with managers and supervisors to compose a thorough policy to assist in the event of the receptionist s absence. RESULT: Explicit procedures were written for anyone to cover at the Front Desk.

PROFESSIONAL EXPERIENCE:

Confidential, Sandy Springs, GA

Content Analyst

  • Analyzed data from different sources
  • Input information into matching categories

Confidential, Incorporated, Marietta, GA

Service Assistant

  • Interacted with clients and built strong working relationships
  • Managed client correspondence, both via email and phone
  • Prepared monthly management reports for clients to document progress
  • Responsible for CEO’s calendar and assisted with travel schedule

Confidential, Kennesaw, GA

Brokerage Assistant

  • Entered client account information into system database
  • Supported brokers with the preparation of quotes, binders and endorsements
  • Reviewed policies, endorsements and other client account activity for accuracy

Confidential, Kennesaw, GA

Data Entry Specialist / Receptionist

  • Entered data into system database with minimal errors
  • Directed callers to the appropriate person or department
  • Signed for packages and monitored log-in sheet
  • Greeted guests and monitored visitor badges and visitor sign in/out book

Confidential, Marietta, GA

Child Care Worker at Kidtown at Confidential

  • Supervised and interacted with club members' children
  • Developed positive relationships with parents and children
  • Recorded children's hours into weekly Excel database

Confidential, Sandy Springs, GA

Assistant Kindergarten Teacher

  • Assisted the lead teacher in a 17:2 classroom setting
  • Worked with small groups of students for remediation or at centers
  • Created hands-on math materials and games for student use
  • Created curriculum-related ActivInspire flipcharts on the Promethean board

Confidential, Powder Springs, GA

First Grade Teacher

  • Taught first grade students in a 17:1 classroom setting
  • Helped create quarterly curriculum maps for consistent delivery of lesson and unit plans
  • Communicated with parents via in-person and phone conferences and newsletters
  • Created assessments to identify students’ mastery of curriculum standards

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