Contractor Resume Redmond, Washington - Hire IT People

PROFESSIONAL EXPERIENCE:

Confidential, Redmond, Washington

Contractor

Wrote PowerShell and VBA to automate and aggregate data collection.
Created custom mail sortation directories using XML by analyzing images and address data.

Confidential, Seattle, Washington

Solution Architect

Provided vision, planning, and guidance to organizations adopting Tableau as a business intelligence solution.
Designed, recommended and implemented Tableau solutions which drove licensing, maintenance and service sales.
Conducted needs analysis, data reviews and product demonstrations and trainings.
Installed and configured Tableau Server environments including data sources such as MS SQL, Redshift and Hadoop and authentication with SAML on physical hardware, VMWare, AWS and Azure.
Authored PowerShell scripts to automate Tableau Server tasks.

Confidential, Redmond, Washington

Technical Services Consultant

Designed, implemented and supported Amazon Web Services for RAF’s web services products including load balancers, IIS, MS SQL, Apache, jBoss and MySQL.
Authored integration documentation for directory products.
Provided onsite support and training including creating support and training materials.
Automated IT and support tasks with PowerShell.
IT support includes Windows Server ( r2), Hyper - V, Exchange, IIS, MS SQL, Threat Management Gateway, Windows (2000-8.1), Palo Alto Firewall, Linux, Apache and Subversion.
Managed IT and customer support including budgeting, hiring, coaching and performance reviews.

Confidential, Bellevue, Washington

Sr. Technical Support Representative

Responsible for providing technical and DBA support to the Confidential customer base for all offered product lines via phone, email and remote sessions.
Performed onsite and remote installation of software.
Authored SQL queries including select, update, and delete queries to fix data issues.
Profiled SQL to find performance bottleneck.

Confidential, Seattle, Washington

Sr. Consultant/Contractor

Installed and upgraded Windows and MS SQL servers.
Authored SQL queries for client marketing campaigns.
Ported an oil delivery/service application to MS Access from an existing UNIX system including design and development of tables, queries, forms, reports, and code modules.
Converted an Access 2.0 database to Access 97 including Windows API conversion.

Confidential, Bellevue, Washington

Database Administrator

Provided database support for Microsoft SQL, Oracle, Ingres and Progress including backups, space management, performance monitoring and database tuning.
Worked with application developers to support a sales configuration database.
Planned and completed on time SQL Server 2000 upgrades from 6.5 and 7.0.
Solved DTS problem which saved one day otherwise needed to manually import the data.
Built, configured and administered Windows servers including Backup Exec, Terminal Services (Citrix), MS-SQL, DHCP, WINS, Exchange, FTP, and IIS. Database and system administrator for ADP Payroll, Agile, Best FAS, FieldPro, MRP9000, and PR Tracker.
Implemented Shiva LanRover, VPN Express, and Access Manager (Radius server) ahead of schedule and within budget.
Designed and created a database to track radio configurations and test results including reviewing customer data and requirements then designed tables, forms, and reports.
Created ad-hoc accounting and manufacturing reports using Microsoft Access and Crystal Reports including setting ODBC data sources and SQL queries for the reports.

Confidential, Bothell, Washington

Systems Integration Engineer

Evaluated new technologies and products to determine feasibility.
Authored internal and external support documentation for the system support department.
Reduced call backlog by 33% by monitoring queues and adjusting department workflow of 25 support personnel.
Supported customer’s hardware and software including performance tuning of Microsoft SQL Server, fixing database corruption, administering, and configuring Windows NT servers, network administration, and troubleshooting application problems.
Taught SQL to support personnel and SQL Administration classes at user group conferences.