IT Program Support Intern Resume

TECHNICAL SKILLS:

Languages: Java | C++ | HTML | Visual Basic

Operating Systems: Linux | Mac OS | Windows 7,8, and 10

EMPLOYMENT EXPERIENCE:

IT Program Support Intern

Confidential

Responsibilities:

Ran Nessus vulnerability scans and generated vulnerability reports
Assisted on Modernization project by recording networking inventory of conference rooms and conducting market research in order to reduce digital footprint and standardize network
Resolved help desk tickets for Confidential staff regarding SharePoint
Updated site requests for SharePoint web design
Created/edited permissions for specific SharePoint sites

Mailroom Assistant

Confidential, Takoma Park, MD

Responsibilities:

Handled mail and packages for over 250 faculty and staff members
Customer Service troubleshooting lost packages/tracking info
Assisted with logging and tracking orders, transporting packages, and organizing mail for professors and faculty members