SUMMARY:

• Experienced Business Professional skilled in Project Management, Process Engineering, Procurement, Analysis (Project/Finance/Risk), Audit, Administration and Human Resources.
• Well proven ability to direct Projects and Operations in support of business objectives by leading a team of 45 peers.
• Proficient in MS Office suite (Excel, Word, PowerPoint, Outlook, Access), project management tools and more.
• Presented daily business reports & meetings’ minutes to both on & off shore teams and managers.
• Planned strategically and budgeted sessions to align with business objectives, Prioritized and scheduled sites’ visits within budget/cost/schedule requirements.
• Used MS Excel to build reporting templates to support client initiatives, communicated with external vendors and stakeholders to enhance business negotiation.
• Dual Master’s Degrees in both Project Management and in Money, Banking & Finance.
• Certified in PMP 35 Contact hours / PMP Examination Preparation / Six Sigma (Green/Black).
• Recognized for being analytical, detail - oriented and highly organized.
• A proactive problem solver, critical thinker and team player.
• Excellent verbal & written communication skills.
• Bilingual professional in English & French.
• I am opened to relocate at the client’s expenses in any city or state.

CORE COMPETENCIES:

• Accounting & Finance Management
• Global Operations Analysis
• Financial Analysis & Reporting
• Finance Auditing
• Budgeting & Finance Modelling
• Profit & Loss Analysis
• Continuous Process Improvement
• Change Management
• Process Optimization
• Risk Management
• Project Management
• Report Presentation
• HR Management
• Process Engineering
• & Leadership Development
• Compensation Management
• Control of K. P. Is
• Coaching & Mentoring

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, TX

Financial Operations Analyst

Responsibilities:

• Used Cash Pro Online to analyze daily Lockbox deposits and Live Checks in Confidential accounts .
• Processed Confidential entries for US Trust Clients ’ Services and Wires within designated SLA .
• Used Accurate and GIN to analyze Exception Queues , manage checks & balances , monitor and process of Confidential .
• Used Flag Scape to pull , manage and update TACS Forms ( Money Movement , Reversal & Disbursement ) and approvals .
• Managed GCD / Fulfillment Inquiries / Service Request ( Email & IM ) and updated daily MIRS .
• Coordinate Main Wire Room Request / Inquiries / Approve wires / End of day settlement / Recall / Traces / Amendments .
• Used Pace / Boss / Trust Web to Track / Analyze / Maintain / Delete tickler / Escalations / Research / Reconcile / Repair all internal deposits and House of Accounts ( OFAC ) to ensure exceptions are cleared .
• Used Trust Web to process quarterly Federal & State ’ s Treasuries Estimated Taxes .
• Used Production Forecast & Stale Ticklers share - drives to adjust reports , manage Admin Phone Calls & Emails .
• Presented daily reports & meetings ’ minutes to both on & off shore teams and managers .
• Used First - Fiserv - PACE & BOSS to Release invoices payments / Carry out research / Monitor termination Notices / update MISC /.
• Updated Yard voyager and First Data Repositories information with Wires / Confidential / Bill Pay / Real Estate / Oil & Gas trust accounts ’ payments reports , Used Image View for archival researches .
• Managed and balanced gaps to maintain a clear bank statement per account with compliance to US GAAP .
• Footed clients ’ bills on demand to satisfy business relationships .

Confidential

Operations Process Auditor

Responsibilities:

• Audited and made decisions to eliminate financial risks per case to ensure adherence to HIPPA and PCI standards with the usage of both Flag scape and Citrix portal tools in compliance with SOPs.
• Used Citrix to perform reviews and analysis on global (domestic & foreign) items of Healthcare insurances, Mortgages & Wholesales forwarded to the Accelerated Image Capture (AIC) queues including: e-Check Negotiation, e-Verifications (Payee & Credit Card), e-reviews (Documents, Healthcare & Boundary).
• Compiled and reviewed budget data for Shared Services , Recommended and interpreted budgetary policies and procedures .
• Prepared comparative evaluation of actual costs against budgeted funds to determine variances between costs and budget .
• Detected fraudulent accounts and Anti - Money Laundry operations . Eliminated financial risks to avoid loss per transaction .

Confidential, Plano, TX

Project & Process Coordinator

Responsibilities:

• Used PMBOK Guide Agile to facilitate Confidential implementation through Change, Risk & Integration management plans.
• Used SWOT, PESTLE and TECOP models’ analysis to identify risks and Implement risk responses methodology.
• Assisted in producing data sets and reports for analysis using SQL , Excel or other reporting tools .
• Managed Change Governance - Confidential: Meetings set up & Coordination, Sales & Origination Report writings of Operation Definition Forum, Process ID Information & Approval of Mortgage Loan Cases.
• Used the Kanban approach during scrum stand-up meetings to track daily work progress.
• Reviewed loans and match criteria to Confidential compliance
• Proofread loan contract documentation and suggest updates regarding immigrations laws
• Restructured mortgage loan origination acceptance criteria.
• Used Agile to define / build / release change governance processes .
• Used Pulse, COU-I-Learn Computer Based Test and Synergy for purposes.
• Used Nice system to score call-cards of all agents’ recordings and reviewed their KPI’s to improve customer service.
• Monitored and coordinated resources calendars for presentations per risk and delivered reports.

Confidential, Plano, TX

Project Analyst

Responsibilities:

• Analyzed cost trends and developed financial modelling to best explain the market swings.
• Used Excel, Sage 100 and Sage ACT PRO to create profit/loss analysis Management, Waste Invoicing Audit, Consolidated Bill Pay and Recycling of (Used Cooking Oil, Scrap Metal, and Wood).
• Conducted P&L analysis and delivered the core accountabilities of risks and Operating Standards & Control Processes .

Confidential, Lewisville, TX

Benefits Process Manager

Responsibilities:

• Used Citrix, HRIS system and Inventory Explorer to organize global loans, bank statements, claims, benefits (pensioners and survivors), healthcare insurances and mortgages.
• Processed payroll plan based on Xerox’s compliance. Released accounts receivable / payable files with respect to priorities .
• Updated / Retrieved and provided reports from HRIS system with a high degree of accuracy .
• Pulled / updated data per check batch in PeopleSoft HR system .
• Extracted data from HR applications to Audit and filed checks within required SLA.
• Performed daily quality assurance on checks and quality control on inventory reports. Pull batches and solved claims.
• Used , maintained and wrote reports in Workday HR System .