SUMMARY:

• An opportunity to express my leadership and organizational qualities, as well as utilize what I have learned in school.
• In my previous endeavors I have obtained outstanding customer service skills.
• I have worked closely with clients/ customers as well as members of my team, creating relationships that they can trust and rely on.
• This has allowed me to develop not only strong capabilities of handling a team, but excellent interpersonal skills in dealing with all levels of an organization.
• I have also obtained the ability to work independently, leaving you with the confidence that each job will be completed to your satisfaction.
• I do have a complete understanding of Microsoft Office, including Word, Excel, Power Point, Access, and Outlook.
• I am a person that can be relied upon to get the job done. I excel at working under pressure, and have the ability to offer a flexible schedule.
• I also have a second to none memory with excellent time management and organization skills.

EXPERIENCE:

Confidential

Engineering Operations Technical Support Analyst

Responsibilities:

• Responsible for data compilation, presentation production, calendar management, email management, special project coordination, travel arrangements, expense reporting, process validation for service agreements.
• Also responsible for the assistance in implementation of salt reduction program ie. Snow & ice management, Landscape, car wash, crash, campus connectivity, Kincheloe / Kinross, Heritage Corner, Pic Pass process, security process, event data, event coordination, construction & demo, ball fields.

Confidential, Plymouth, MI

Executive Assistant to Vice President

Responsibilities:

• Fast paced environment, Scheduling & organizing international and domestic travel arrangements, department meetings, and all activities.
• Prepare and edit all correspondence, supporting other department directors and managers.
• Manage VP's email, calendar, calls, mail, and his meeting preparation, transcribing notes during meetings and providing meeting minutes, while keeping the upmost discretion with confidential matters.
• Consistently juggle multiple tasks and demands & and constantly revaluate priorities.

Confidential, Township, MI

Executive Assistant

Responsibilities:

• Producing information by transcribing, formatting, inputting, editing, retrieving, and copying text, data, and graphics.
• Conserving executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information.
• Maintaining executive's personal & professional appointment schedule by planning and scheduling meetings, conferences and teleconferences, and travel.
• Representing the CEO by attending meetings in the CEO's absence; speaking for the CEO. Greeting customers and guests, in person and on the telephone, answering and directing inquiries. Maintained confidence and protected operations by keeping information confidential. Completed projects by assigning work to clerical staff, and following up on results.
• Developed filing and retrieval system. Recorded meeting discussions.
• Maintained office supplies inventories. Contributed to team effort by accomplishing related results as needed.
• Conduct market research, and creating brainstorming sessions that allowed for the development of spontaneous ideas that management needed for business development.
• All of these things required working many extra hours whenever necessary, and the ability to handle difficult situations.

Confidential, Farmington Hills, MI

Executive Assistant to Director

Responsibilities:

• Provides support for busy office and Director of Tutoring
• Manages correspondence
• Prepares research and communication, Drafting and proofing letters
• Manages personal and professional schedule of Director, Plan and attend meetings
• Attribute to structure development for tutoring program, Tutoring of clients
• Provide support for other tutors within company.

Confidential, MI

Sales Manager

Responsibilities:

• Developing and implementing new procedures for Inside Sales Representatives as well as Outside Sales Representatives
• Creating and following through with marketing campaigns, Generating leads, Office management,, Team building activities, Event planning, Trade shows.

Confidential, Farmington Hills, MI

Team Leader

Responsibilities:

• Assisting clients in setting up consultations
• Follow up with existing/potential clients; Daily coaching//mentoring of team members
• Daily data entry
• Express my knowledge of the company on a daily basis
• Daily use of Microsoft Excel, Word, and Outlook.

Confidential, New Hudson, MI

Administrative Assistant

Responsibilities:

• Accounts Payable; Accounts Receivable; Scheduling shipments; Contacting vendors; Placing orders; Processing purchase orders; New filing system; Answer phones
• Proficient in Microsoft Office
• Upon departure I found a suitable replacement for my position and trained properly.

Confidential, Ann Arbor, MI

Executive Administrative Assistant

Responsibilities:

• Accounts Payable; Accounts Receivable; Running daily office activities; Answer phones; Research; Flight plans and hotel accommodations
• Switched company over to Quickbooks; Set up accounts for Confidential and Confidential
• Worked closely with clients regarding our company taking them on
• Developed relationships and worked closely with other employees across the state as Groove Team Leader; Proficient in Microsoft Office.