IT Specialist/Logistician Resume Washington, DC - Hire IT People

SUMMARY:

Restore system functionality by quickly assessing and resolving diverse hardware and software problems.
Good troubleshooting, diagnostic and repair skills combined with strong attention to detail and systematic approach.
Proficient in Windows 10 and most common office applications.
Customer - oriented staff support with strong history of leading high-performance teams to meet or exceed objectives.
Dedicated and hardworking with internal drive to deliver excellence. Tactical team builder with strong background in and team development.
Demonstrated ability to complete tasks accurately despite interruptions and competing demands.

SKILL:

Tracking inventory levels and orders
Documentation skills
Problem solving
LAN aptitude
Call center experience
Troubleshooting proficiency
Application installations
Computerized tracking
Emergency response
Call center operations
Information security
IT Specialist Cadre Trained

EXPERIENCE:

IT Specialist/Logistician

Confidential, Washington, DC

Responsibilities:

Documented repair processes and helped streamline procedures for future technical support actions.
Consulted via telephone to understand user problems, run through testing scripts and ask probing questions to locate root causes.
Conferred with vendors to obtain replacement hardware or software and escalate more complex concerns.
Explained technology-related details in easy-to-understand terms to individuals from all walks of life and in various job positions.
Disassembled computer systems to troubleshoot and resolve hardware issues.
Responded to assistance requests from users and directed individuals through basic troubleshooting tasks.
Set up and configured new employee work stations, including all hardware, software and peripheral devices.
Removed malware and viruses from laptops and desktop systems using specialized software.
Installed software updates and vulnerability patches on laptops and servers to prevent possible threats from penetrating networks.
Devised incisive workarounds and resolutions for computer problems.
Monitored and organized logistics documents, including bills of lading, delivery receipts, packing lists and load tags.
Received, evaluated and scanned in all new inventory, updated the computer database and proactively resolved any variances.
Allocated resources and set schedules in an analytical manner to ensure coverage.
Ordered and managed various property accounts up $200,000,000.00 in inventory every month.
Revamped inventory processes to align supply levels with projections.
Communicated with customers and management to report delays, including emergencies, weather challenges and carrier schedule changes.

We provide IT Staff Augmentation Services!

It Specialist/logistician Resume

Washington, DC

We'd love your feedback!

Resume Categories

Client Services

Job Seekers

Visa Sponsorship