Technical/Network Support Specialist Resume

SUMMARY:

To find a company that will appreciate my wide array of IT skills accumulated over the past 7 years that values further training and growth with the potential to one day retire from; and manage systems, interface with customers and co - workers, and continue to enhance my technical skills.

SKILLS:

Understanding of Network Security and Administration tools
Ability to use offense Kali Linux to detect and prevent systems vulnerabilities
Understanding and application of Compliance and operational Security such as:
Business Continuity, Risk Mitigation and Vulnerability assessment
Understanding and Application of Access Control and Identity Management
Ability to apply basic Network Security Fundamentals and network Administration
Ability to detect and mitigate Threats
Hardware/software installation and Troubleshooting

SOFTWARE PROFICIENCY:

Ability to use major Operating systems and software such as:
Offensive Kali Linux
Microsoft Office
OS
Ability and opened to learn new technologies as needed
Primary English Read, Write and Speak fluently
Secondary Spanish Read, Write and Speak fluently

PROFESSIONAL EXPERIENCE:

Confidential

Technical/Network Support Specialist

Responsibilities:

Troubleshoot, Repair and Installation of Computer and Network devices
Write and implement new operations standards
Create Policies and create forms
Write and implement security standards
Manage Active Directory
Cleanup and consolidation of servers
Test and Implement security and monitoring softwares
Install and Maintain Virtual Environment
Penetration testing and result remediation using Kali Linux
Helped clients clean up system using Microsoft safety scanner to scan for malware
End user support
Onsite PC repairs
In Shop Repairs
Printer Installation and repair cabling
Computer Technician
End User Support
Printer setup
Maintain end user PCs and telephones
Maintain servers and telephone switches
Backup and restoration of files and databases
All aspects of network and telephony cabling
Troubleshooting PCs and servers
Ordering equipment

Confidential

Communication Technician

Responsibilities:

Customer Service and Technical Support
End User Support
Hardware and Software Installation, Repair and Maintenance
Wireless devices troubleshoots and repairs
Troubleshoot, repair, installation of broadband and High speed data
Installed and maintained customers data center and cabling
Detect and clean Ingress install network and telephony equipment
Drive to various locations to ensure user/management satisfaction

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