PC Repair Technician Resume Washington, DC - Hire IT People

PROFILE SUMMARY:

Highly skilled in installing, repairing, maintenance and troubleshooting computer hardware and peripherals. Works well independently, or in a group setting providing all facets of computer support. Working knowledge of networking devices and printers. Excellent analytical and problem - solving skills.

SKILL:

Active Directory, SharePoint, Operating System Installation, Microsoft Office 365, SCCM, Remedy Ticketing System, VPN, Microsoft Word, Microsoft Excel, Typing, Multiple-Line Telephone Systems, Printers, Safe Boot, Migration, Desktop/Laptop/Cell Phone Repair, Hardware Installation, Customer Service.

EXPERIENCE:

Confidential

PC Repair Technician, Washington, DC

Responsibilities:

Repaired cellphone and laptop LCD displays.
Replaced cellphone batteries.
Used troubleshooting skills to diagnose and repair peripheral devices.
Replaced hard drives, batteries and motherboards in laptops.
Reset and restored cell phones.
Resolved customer complaints.

Confidential

Computer Technician, Washington, DC

Responsibilities:

Installed software, modified and repaired hardware and resolved technical issues.
Provided base level IT support to non-technical personnel within the business.
Displayed courtesy and strong interpersonal skills with all customer interactions.
Active Directory-Reset user accounts and passwords.

Confidential, Arlington, VA

Computer Technician

Responsibilities:

Filed, faxed, copied and scanned documents.
Drafted memorandums for residents and employees.
Handled a multiple-line telephone system.
Accepted and distributed packages and mail.
Inventory control.
Controlled building access.
Managed conference room, loading dock, club room, and leasing agent calendars.
Scheduled temporary employees when necessary.
Prepped prospects for tours with the leasing office.
Directed visitors and guest to the appropriate location.

Confidential, Washington, DC

Computer Technician

Responsibilities:

Cleaned offices, hallways, lobby areas, lounges, restrooms, elevators, and stairwells.
Swept, scrubbed, waxed, and polished floors.
Shampooed and steam cleaned carpet and area rugs.
Washed walls, windows, counters, and dusted furniture.
Gathered and emptied trash.

Confidential

Front Desk Manager, Chevy Chase, MD

Responsibilities:

Received and stored incoming packages, luggage, and mail.
Audited packages daily.
Filtered and transferred calls to the proper individuals.
Obtained messages when necessary.
Resolved resident and guest complaints.
Created and followed-up on maintenance request.
Interviewed, selected, scheduled, and trained new hires.
Assigned duties to associates and observed performance to ensure adherence to company policies.
Patrolled the premises to ensure that all doors were locked and that the building and garage were safe from trespassers and loiterers. Monitored surveillance cameras.
Provided information about local features such as shopping and dining.
Maintained computer and handwritten databases. Delivered memos and package notices to residents.

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Pc Repair Technician Resume

Washington, DC

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