Account Manager/Customer Service Representative Resume Minneapolis, MN - Hire IT People

STRENGTHS:

SKILL:

WORK EXPERIENCE:

Confidential, Minneapolis, MN

Account Manager/Customer Service Representative

Responsibilities:

Received Purchase Orders from customers, entered orders into an AS/400 program and followed the progress of the order through the manufacturing process to make sure the order was shipped and then received by the customer on time.
Responded to customer inquiries in a timely manner.
Customer file maintenance.

Confidential, Falcon Heights, MN

Concessions Auditor

Responsibilities:

Observed food vendors’ sales in 15-minute time periods, four times throughout the day, and entered results on MSF’s software program on an iPad.

Confidential, Lino Lakes, MN

Administrative Assistant

Responsibilities:

Made changes to product description, prices, etc, in AS/400. Made changes to 2016 catalog using Confidential ; added new products, deleted discontinued products and updated descriptions. Called or emailed suppliers to solve delivery issues.
Answered multi-line phone system as a backup for the receptionist.

Confidential, New Brighton, MN

Administrative Assistant

Responsibilities:

Data entry using Excel spreadsheets, mailing projects, online research and miscellaneous projects.

Confidential, Maple Grove, MN

Web Content Specialist

Responsibilities:

Developed vendor contact information to keep website catalog listings current.
Created new web projects that would isolate new products to add online on Vendor Catalog Manager.
Once data was scrubbed, added each new product to website, entering detailed titles, specs, categorizations, etc.
Took photos of items, used Corel PaintShop Pro to clean up images and to follow a consistent format online when high resolution images were not provided by vendor.
Responded to delisted products and referrals as supplied by Purchasing Department or other departments.
Used custom tools or browsed through the website to determine listing issues (filtering, specs missing, readability, etc.) and corrected issues.

Confidential, Roseville, MN

Service Center Support

Responsibilities:

Data entry of information from bills of lading - required high level of speed and accuracy.

Confidential, MN

Administrative Assistant

Responsibilities:

Customer service.
Answered multi-line phone system, coordinated meetings with clients, and collaborated with partners and product providers to meet the needs of the clients.
Organized and documented client service, client accounts, requests, status of the relationship and database information.

Confidential, Mounds View, MN

Administrative Assistant

Responsibilities:

Provided administrative support in a recruiter firm that placed experienced engineers for project-based work on a temporary, contract to hire, or permanent basis.
Took submitted resumés and arranged them into standard company format.
Used information from contractors' timesheets and created invoices for clients.
Entered information on various forms including Client Agreements, Contractor Agreements and Purchase Orders.
Made monthly reports for various clients.
Shopped online and in stores for office supplies.