Technical Support Adviser Resume Hampton, VA - Hire IT People

SUMMARY:

Strong fundamental, accounting knowledge and analytical skills

WORK EXPERIENCE:

Technical Support Adviser

Confidential, Hampton, VA

Responsibilities:

Troubleshooting client’s cellphone service, assisting with any technical issue with Confidential devices, locating services/scheduling appointments.
Assisting customers with billing account issues.
Assisting with billing/refunds and purchases for Confidential products.

Customer Service Representative/Sales Agent

Confidential, Richmond, VA

Responsibilities:

Receptionist

Confidential, Glen Allen, VA

Responsibilities:

Assisting visitors with directory of the facility.
Answering telephones, scheduling appointments.
Greeting guests and patients and responsible for keeping front area clean.

Customer Service Representative

Confidential

Responsibilities:

Navigating through MMIS and VACMs systems.
Assisting clients with submitting health insurance applications.
Inbound\ Outbound calls to clients to check coverage and provide application status.
Approving insurance claims and submitting billing/coding for approved candidates.