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Information Technology Computer Service Technician Resume

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Atlantic City, NJ

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SUMMARY:

  • Skilled computer technician proficient at explaining computer concepts to users at various technical skills.
  • Knowledgeable with different versions of Microsoft Windows operating systems, Microsoft Office, various applications and computer hardware.
  • Virus and Spyware removal computer repair system checks troubleshooting user PCs customer service focused highly motivated and resourceful

WORK EXPERIENCE:

Confidential, Atlantic City, NJ

Information Technology Computer Service Technician

Responsibilities:

  • Repair computer software and hardware problems.
  • Trouble shoot fiber and Cat6 network issues.
  • Help show co - workers how to perform certain task such as installing
  • Computer images and setting up new computer for new employees
  • Provide technical support to all departments of the casino.
  • Using Active Directory to adding, removing and unlocking user accounts.

Confidential, Mount Laurel, NJ

Technical Support Specialist

Responsibilities:

  • Repair DVR motherboards and camera board for RMAs.
  • Trouble shoot DVR and camera software issues.
  • Setup DVRs and routers to enable and allow customers to view cameras online via computer, laptop or cellphone application.
  • Provide technical support to customer and installers of our products.

Confidential, Atlantic City, NJ

Information Technology Computer Hardware Support Technician

Responsibilities:

  • Repair computer software and hardware problems.
  • Trouble shoot fiber and cat5 network issues.
  • Go out on calls that are in the hardware tracking system to perform repairs on voucher. machines and computers.
  • Provide technical support to all departments of the casino.

Confidential, Cape May, NJ

Assistant Manager

Responsibilities:

  • Repaired computer and software problems.
  • Managed daily fuel operations.
  • Trained new associates.
  • Made schedule for the fuel operation side.
  • Trouble shoot the fuel pump system and Gilbarco system

Confidential, Mays Landing, NJ

Sales Representative

Responsibilities:

  • Repaired computer and cellphone software issues.
  • Help discover the right cellphone for the customer’s needs.
  • Handle open and end of the day tasks set by the company.

Confidential, NJ

Assistant Manager

Responsibilities:

  • Assist manager with daily tasks.
  • Trained new associates and handles customer related problems.
  • Fixed server and computer related issues.
  • Responsible for cash handling and bank deposits.

Confidential, NJ

Field Technician

Responsibilities:

  • Repaired computer software and hardware issues.
  • Helped trouble shoot ATM network issues.
  • Repaired on the company’s ATM machines.
  • Filled ATM machine with money.

Confidential, Atlantic City, NJ

Field Technician

Responsibilities:

  • Filled voucher and ticket machines with new stock.
  • Repaired computer software and hardware issues.
  • Helped trouble shoot network issues.
  • Performed repairs on voucher machines, computers and servers.

Confidential, NJ

Fuel Manager

Responsibilities:

  • Trained new associates.
  • Managed daily operations and personnel attached to fuel court.
  • Placed orders for the fuel court as needed.

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