We provide IT Staff Augmentation Services!

Senior Adv. Technical Support Engineer Resume

4.00/5 (Submit Your Rating)

Lake Mary, FL

Hire Now

SUMMARY:

Demonstrated career history of exceeding project deliverables, corporate performance metrics, and customer expectations. Adept Confidential forging strong relationships with leaders, building high performing teams and leading change initiatives.

CORE SKILLS:

Hardware|Software: RAID and File system installation and configuration. Backup and recovery of Enterprise servers on multiple platforms and different Storage systems.

Microcontroller: PIC and AVR programing with Microchip Technology MPLAB, Mikroelektronica and Atmel Studio Development tool for Automation, instrumentation and robotics in ‘C’ and Assembly. Familiar with a variety of Electronic Sensors I2C, PWM and protocol analyzer. SQL and PL|SQL, Oracle System Administration.

Programming languages and development tools: Assembly, C, JAVA, FORTRAN, PASCAL, HTMLLarge networks, bridges, switches, routers and other data communication devices such as modems, DSU - CSU and multiplexers. Network design and simulation package such as BONeS (Block Oriented Network Simulation) and Appcritical. LAN, WAN, Network Management and TCP|IP.

Operating systems: UNIX (Solaris, Linux), Windows.

PROFESSIONAL EMPLOYMENT:

Confidential, Lake Mary, FL

Senior ADV. Technical Support Engineer

Responsibilities:

  • Performed problem solving, Systems and Log analysis, providing solution and troubleshooting of Confidential NetBackup products, Storage Systems, Pure Disk on Appliances and their options on customer enterprise environment.
  • Supported NetBackup solution for backup and recovery issues on any platform, new Symantec Appliance series and other vendor Storage systems.
  • Provided technical solution to customer with their Data Storage, Projects related to NetBackup, Pure Disk, Confidential Appliances MSDP or Disaster Recovery.

Confidential , Lake Mary, FL

Systems Management Integration Professional

Responsibilities:

  • Provided problem solving, Log and System Analysis, Hardware and Software installation, storage systems installation, configuration and maintenance of Confidential products.
  • Performed Disaster Recovery exercises, fault management and resolution on 24x7 schedule for all systems.
  • Interfaced with developer and application group to support new projects on production and test systems.

Hire Now
Report an issue

We'd love your feedback!

Privacy Policy
Resume Categories
Client Services
Job Seekers
Visa Sponsorship