We provide IT Staff Augmentation Services!

Account Specialist Resume

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SUMMARY:

I would like to work for a company that will enhance the skills I already have as well as provide the opportunity for personal and professional growth and advancement opportunities

SKILLS:

Microsoft Word, Office, Excel, PowerPoint, Publisher, Outlook, Microsoft Access, and SAP

PROFESSIONAL EXPERIENCE:

Confidential

Account specialist

Responsibilities:

  • Customer service
  • Door to door sales
  • Customer retention
  • Handling customer payment information

Confidential, Norcross, GA

Loan consultant

Responsibilities:

  • Customer service
  • Knowledge on APR
  • Assist customers with applications
  • Handled highly sensitive information
  • Finding the best loan for every customer

Confidential, Atlanta, GA

TurboTax Agent

Responsibilities:

  • Customer service
  • Product support
  • Assist customers with downloads
  • Billing and refunds troubleshooting

Confidential, Atlanta, GA

Legal Assistant

Responsibilities:

  • Simultaneously processed over 200 pre - litigation cases, including Workers Compensation, No-Fault, Medical Malpractice
  • Assisted in the processing of wage loss and property damage reimbursement
  • Prepared witness and matter materials for case preparation
  • Prepare for and attend depositions
  • Organized interview memos, digests and other relevant documents for attorney review and case preparation
  • Submitted demand packages

Confidential, Buford, GA

Merchandise handler

Responsibilities:

  • Provide customer service
  • Floorsets
  • Product knowledge
  • Organize sections
  • Merchandising

Confidential, Buford, GA

Sales associate

Responsibilities:

  • Kept Merchandise in order
  • Provided customer service in self-service store
  • Arranged items on shelves and racks in sales area
  • Used cash register to ring up merchandise
  • Floor sets
  • Rearranged and organized the stock room
  • Inventory
  • Cleaning and dusting the floor and stock room
  • Folding linens

Confidential, Lawrenceville, GA

Collections, Sales Representative

Responsibilities:

  • Set appointments for clients to view properties negotiated rental property prices
  • Counseled and assisted current customers in determining their best payment option(s) in an effort to bring their existing store credit card payments up-to-date.
  • Used previous call center experience to confidently contact delinquent customers.
  • Tactfully resolved challenging situations professionally and calmly in a firm but friendly manner often with irate customers

Confidential, Alpharetta, GA

Sales associate

Responsibilities:

  • Kept Merchandise in order
  • Provided customer service in self-service store
  • Arranged items on shelves and racks in sales area
  • Used cash register to ring up merchandise
  • Floor sets

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