Account Specialist Resume
SUMMARY:
I would like to work for a company that will enhance the skills I already have as well as provide the opportunity for personal and professional growth and advancement opportunities
SKILLS:
Microsoft Word, Office, Excel, PowerPoint, Publisher, Outlook, Microsoft Access, and SAP
PROFESSIONAL EXPERIENCE:
Confidential
Account specialist
Responsibilities:
- Customer service
- Door to door sales
- Customer retention
- Handling customer payment information
Confidential, Norcross, GA
Loan consultant
Responsibilities:
- Customer service
- Knowledge on APR
- Assist customers with applications
- Handled highly sensitive information
- Finding the best loan for every customer
Confidential, Atlanta, GA
TurboTax Agent
Responsibilities:
- Customer service
- Product support
- Assist customers with downloads
- Billing and refunds troubleshooting
Confidential, Atlanta, GA
Legal Assistant
Responsibilities:
- Simultaneously processed over 200 pre - litigation cases, including Workers Compensation, No-Fault, Medical Malpractice
- Assisted in the processing of wage loss and property damage reimbursement
- Prepared witness and matter materials for case preparation
- Prepare for and attend depositions
- Organized interview memos, digests and other relevant documents for attorney review and case preparation
- Submitted demand packages
Confidential, Buford, GA
Merchandise handler
Responsibilities:
- Provide customer service
- Floorsets
- Product knowledge
- Organize sections
- Merchandising
Confidential, Buford, GA
Sales associate
Responsibilities:
- Kept Merchandise in order
- Provided customer service in self-service store
- Arranged items on shelves and racks in sales area
- Used cash register to ring up merchandise
- Floor sets
- Rearranged and organized the stock room
- Inventory
- Cleaning and dusting the floor and stock room
- Folding linens
Confidential, Lawrenceville, GA
Collections, Sales Representative
Responsibilities:
- Set appointments for clients to view properties negotiated rental property prices
- Counseled and assisted current customers in determining their best payment option(s) in an effort to bring their existing store credit card payments up-to-date.
- Used previous call center experience to confidently contact delinquent customers.
- Tactfully resolved challenging situations professionally and calmly in a firm but friendly manner often with irate customers
Confidential, Alpharetta, GA
Sales associate
Responsibilities:
- Kept Merchandise in order
- Provided customer service in self-service store
- Arranged items on shelves and racks in sales area
- Used cash register to ring up merchandise
- Floor sets
