Computer Operator Resume
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Auburn Hills, MI
SUMMARY:
I am a degreed professional with over 20 years of experience working in corporate America.
TECHNICAL SKILLS:
- MS Office Suite
- MS SharePoint
- MS Visio
PROFESSIONAL EXPERIENCE
Confidential, Auburn Hills, MI
Computer Operator
Responsibilities:
- Execute pension, general ledger, and accounts payable production cycles on a mainframe platform
- Monitor and resolve SFTP transmissions - sending and receiving
- Create problem tickets using a variety of service desk software
- Take ownership and resolve first level issues
Confidential
Computer Operator
Responsibilities:
- Execute production cycles on a mainframe platform
- Monitor and resolve SFTP transmissions - sending and receiving
- Create problem tickets using a variety of service desk software
- Take ownership and resolve first level issues
Confidential, Troy, MI
Command Center Operator
Responsibilities:
- Execute payroll, general ledger, and accounts payable on a mainframe platform
- Monitor and resolve SFTP transmissions - sending and receiving
- Create problem tickets using a variety of service desk software
- Take ownership and resolve first level issues
Confidential, Southfield, MI
Global Information Systems (GIS) Operator
Responsibilities:
- Execute production cycles on a mainframe platform
- Monitor and resolve SFTP transmissions - sending and receiving
- Create problem tickets using a variety of service desk software
- Take ownership and resolve first level issues
Confidential, Detroit, MI
Mainframe Computer Operator
Responsibilities:
- Utilized TSO/ISPF, MVS, JCL, JES2, FTP, RACF, HEAT, MS Office Suite applications, and Microsoft Visio to support mainframe operations.
- Performed backups, system reboots and IPL’s during Window’s maintenance.
- Coordinated production changes for mainframe (CA Endevor) and UNIX.
- Scheduled batch process using Confidential Tivoli (TWS), ZEKE, and CA Scheduler.
- Operated, monitored, and maintained mainframe computer equipment.
- Recognized error messages, resolved or escalated issues to appropriate IT group.
