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Copier Service Technician Resume

2.00/5 (Submit Your Rating)

Frederick, MD

SUMMARY:

  • Dedicated and detail - oriented with strong communication skills, written and oral, complemented by technical certifications and knowledge attained through real world experience.
  • Aiming to secure gainful, long-term employment with a progressive, forward-thinking company that values people and the invaluable services which they impart.

SKILLS:

  • Cisco routing and switching protocol configuration
  • DD-WRT wireless routing configuration
  • Windows server administration
  • Microsoft Office installation, upgrades and configuration
  • Windows 7 and 10 imaging and configuration
  • HTML, CSS, and Basic JavaScript programming

EXPERIENCE:

Copier Service Technician

Confidential, Frederick, MD

Responsibilities:

  • From day one studied, researched, and replicated from other technicians the skills needed to excel at a position I knew very little about
  • Once trained, serviced machines from basic general maintenance to troubleshooting, diagnosing and repairing all aspects of (jamming, not printing, skewed prints, crumpled prints, copy quality issues, etc.)

Help Desk

Confidential, Kennet Square, PA

Responsibilities:

  • Created and maintained both user and computer active directory accounts
  • Imaged basic computer setups
  • Troubleshot issues to completion only escalading for serverside issues

Technical Service Representative

Confidential, Newark, DE

Responsibilities:

  • Held sole responsibility for all technical aspects of a merchant services (credit card processing) company
  • Configured credit card terminals and POS systems, ensuring end to end encryption
  • Responded to and fixed all customer processing issues

Site Engineering Apprentice

Confidential, Christiana, DE

Responsibilities:

  • Responsible for all physical modifications of equipment.
  • Received, handled and tracked both install and decommission tickets.
  • Quickly responded to all break/fix tickets, escalating where necessary.

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