Sales Support Resume
Jersey City, NJ
OBJECTIVE:
Seeking an opportunity to enhance my capabilities and qualifications where I can effectively contribute my skills and obtain professional growth. I am a determined individual with strong work ethics and communication skills, which allows me to work successfully with diverse personalities. I take pride in my work and I am eager to learn and grow as an individual and team member.
SUMMARY:
- Detail - oriented, Efficient and organized professional with extensive experience.
- Process strong analytical, problem solving skills, event planner,
- Highly Trustworthy, discreet and ethical
- Resourceful in the completing of projects, effective and multi-tasking
- Fluent Spanish and English
TECHNICAL SKILLS:
Proficient in AS400, Infor M3, Microsoft Office Excel, Word, PowerPoint and Microsoft Outlook
PROFESSIONAL EXPERIENCE:
Confidential, Jersey City, NJ
Sales Support
Responsibilities:
- Plan and execute project with the sales team to increase revenue sales
- Organize technics to build a strong relationship with the different department, staff, broker and trainee
- Organizing the transition from AS400 system to the new Infor M3 system
- Creating scripts for the customer service and national sales team
- In charge of placing new clients to the proper broker
- Enter trailer orders (10-50 weekly, depending on the holiday season)
- Enter trade show orders (60-200 three times year)
- Work closely with the Confidential Nutrition’s, and making sure the nutrition’s event is being executed perfectly
- Process adjustment request by the supervisors and have a close relationship with the credit department
- Customer Service throughout United States (Answer over 20-40 calls a day)
- Maintain knowledge of multiple reports and update staff of upcoming events
Confidential, Secaucus, NJ
Credit Analyst
Responsibilities:
- Perform Cash Application for each Customer Account.
- Review Aging Reports, reconcile clients’ accounts and prepare customers reports
- Follow Up Customer Accounts and collect on deductions.
- Identify and execute the necessary process adjustments
- Inform Director of Credit and Key Account managers of serious credit and collection problems and changes in the account.
- Collect money on invalid deduction depending on customer’s dispute process.( email/web portal)
- Interact with other departments to resolve deductions and unapplied payments
- Upon request of customer, provide PODs for payments on open invoices.
- Maintained a close relationship with sales offices throughout the entire US to resolve discrepancies
Confidential, JERSEY CITY, NJ
WAREHOUSE ASSOCIATE /ASSISTANT
Responsibilities:
- Inventory control, responsible for receiving stock and shipping out stock,
- Trouble Shooting Helper reconciling Emails and assist with in resolving problems.
- Creating Excel spreadsheet’s for the new merchandise,
- Updating the correct quantity and quality of merchandise in the system.,
- Updating my supervisor of all the current events of the day.
