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Sales Support Resume

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Jersey City, NJ

OBJECTIVE:

Seeking an opportunity to enhance my capabilities and qualifications where I can effectively contribute my skills and obtain professional growth. I am a determined individual with strong work ethics and communication skills, which allows me to work successfully with diverse personalities. I take pride in my work and I am eager to learn and grow as an individual and team member.

SUMMARY:

  • Detail - oriented, Efficient and organized professional with extensive experience.
  • Process strong analytical, problem solving skills, event planner,
  • Highly Trustworthy, discreet and ethical
  • Resourceful in the completing of projects, effective and multi-tasking
  • Fluent Spanish and English

TECHNICAL SKILLS:

Proficient in AS400, Infor M3, Microsoft Office Excel, Word, PowerPoint and Microsoft Outlook

PROFESSIONAL EXPERIENCE:

Confidential, Jersey City, NJ

Sales Support

Responsibilities:

  • Plan and execute project with the sales team to increase revenue sales
  • Organize technics to build a strong relationship with the different department, staff, broker and trainee
  • Organizing the transition from AS400 system to the new Infor M3 system
  • Creating scripts for the customer service and national sales team
  • In charge of placing new clients to the proper broker
  • Enter trailer orders (10-50 weekly, depending on the holiday season)
  • Enter trade show orders (60-200 three times year)
  • Work closely with the Confidential Nutrition’s, and making sure the nutrition’s event is being executed perfectly
  • Process adjustment request by the supervisors and have a close relationship with the credit department
  • Customer Service throughout United States (Answer over 20-40 calls a day)
  • Maintain knowledge of multiple reports and update staff of upcoming events

Confidential, Secaucus, NJ

Credit Analyst

Responsibilities:

  • Perform Cash Application for each Customer Account.
  • Review Aging Reports, reconcile clients’ accounts and prepare customers reports
  • Follow Up Customer Accounts and collect on deductions.
  • Identify and execute the necessary process adjustments
  • Inform Director of Credit and Key Account managers of serious credit and collection problems and changes in the account.
  • Collect money on invalid deduction depending on customer’s dispute process.( email/web portal)
  • Interact with other departments to resolve deductions and unapplied payments
  • Upon request of customer, provide PODs for payments on open invoices.
  • Maintained a close relationship with sales offices throughout the entire US to resolve discrepancies

Confidential, JERSEY CITY, NJ

WAREHOUSE ASSOCIATE /ASSISTANT

Responsibilities:

  • Inventory control, responsible for receiving stock and shipping out stock,
  • Trouble Shooting Helper reconciling Emails and assist with in resolving problems.
  • Creating Excel spreadsheet’s for the new merchandise,
  • Updating the correct quantity and quality of merchandise in the system.,
  • Updating my supervisor of all the current events of the day.

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