SKILLS:

AS/400, Accel, Access, C, C++, COBOL, Crystal Reports, Excel, EDI, FoxPro, HPSM, Informix, Informatica, MicroStrategy, Networking, OnBase (document imaging), Oracle, PowerPoint, Progress, RPG, SQL, SQL Server, Sybase, Shell Scripting, SSIS, Teradata, Test Director, Unify, Unix (HP - UX and Sun Solaris), Visio, Visual Basic, Word

EXPERIENCE:

SUPPORT SPECIALIST, MASTER

Confidential, Richmond, VA

Responsibilities:

• SOX Governance - team member ensuring control compliance, execution, documentation, testing support and coordination between executives and lines of business, along with external consultants.
• Production support SME (24/7 coverage) for enterprise-wide operational applications.
• Key liaison between development, level-two support, business associates, vendors and management.
• Primary responsibilities include manage level-two teams, level-three and development teams, vendor relations and set business expectations within constructs of production systems.
• Play key role in systems integration aligning with current infrastructure.
• Additional responsibilities include requirements elicitation, project coordination, system configuration and optimization.
• Follow projects through full life cycle where applicable.

DEVELOPER ADVISOR

Confidential, Richmond, VA

Responsibilities:

• Development and support for membership information in a data store format using SQL Server 2005.
• Extracts were processed from outside sources (Teradata, Oracle, flat files) and processed via SSIS packages into SQL Server db.
• Work in report development role on monthly membership data for my assigned regions.
• Working toward creating configuration management process and design for production, develop and testing environment.
• Worked on automation process and procedures of existing manual processes and deployed within production environment.

SYSTEMS ANALYST

Confidential, Richmond, VA

Responsibilities:

• Involved in gathering requirements for new scheduling system for Confidential group.
• This new system required data migration and data mappings from legacy systems to be converted into systems with several vendors.
• Worked to gather legacy data and SAP feeds from a vendor using HP-UX Unix servers, Informatica and SQL Server to create reporting database for the accounting group.
• Key role in gaining understanding of new vendors and tying information into what business wants/expects.
• Work as IT contact for translating what business wants/needs with what vendors are able to provide, especially where it related to data mapping and cohesion between systems.
• Also work on gathering requirements for new reports for field users as well as migration of historical data for reporting.

SR. CONFIGURATION MGT SPECIALIST

Confidential, Fort Lee, VA

Responsibilities:

• Development/support for enterprise data warehousing group and key liaison between development and end-user groups.
• Primary responsibilities include system administrator, development, testing, documentation and support of data warehouse system.
• This involved data mapping, data extraction and transformation (Informatica) from legacy systems from multiple platforms onto HP-UX servers that are made available to the customer base via Business Objects from the existing Teradata db.
• Key role in the automation of these processes.
• We also worked to upgrade from Informatica version 7 to Informatica version 8 with both the new and existing systems.
• Additional responsibilities include requirements elicitation, project coordination, system configuration and optimization. Follow projects through full life cycle where applicable.

ANALYST/PROGRAMMER

Confidential, Richmond, VA

Responsibilities:

• Development/support and key individual between front line support and development.
• Primary responsibilities include system administrator, development, testing, documentation and support of clinical, financial services system and claims remittances to Medicare/Medicaid with HP-UX and Unify frameworks via secure ftp.

SYSTEMS ANALYST

Confidential, Richmond, VA

Responsibilities:

• Development/support and sole help desk contact for system users. Key responsibilities include system administrator, development, testing, documentation and support of existing retail services analysis system within Sun-Solaris and Progress frameworks.

PROGRAMMER/ANALYST Confidential, Richmond, VA

Responsibilities:

• Development/support on the HR Imaging support team using OnBase Software. Primary responsibilities include system administrator, development, testing, documentation and support of OnBase software used to scan and load personnel documents in an HP - UX Unix and Oracle environment.
• Project lead converting existing hiring system into an on-line hiring process for store locations nationwide.
• Full life cycle development where applicable.
• Development/support/testing on reporting application (MicroStrategy) that involved data mapping and extraction (Informatica) from a data warehouse and transformations from multiple platforms, which display via the company's Intranet.
• Involved in the automation of these processes, as well as, documentation, support, testing and training.
• Follow projects through full life cycle where applicable.
• Key individual in field training district managers, regional vice-presidents, division presidents, and corporate executives.
• Worked primarily supporting existing applications involved in Circuit City advertising.
• Developed several reports in Unix, and Informix that tie into an SQL database. Project lead on a major Sybase conversion of a PowerBuilder application.
• Project lead for database issues involving going to Roto Gravure printed images.
• Main liaison between the user/manager base and our development team.

PROGRAMMER/ANALYST

Confidential, Richmond, VA

Responsibilities:

• Modified and maintained 100+ programs in an ERP system written in Progress called Trend.
• Worked in support rotation for 50+ customers nationwide.
• Aided in development, design and implementation of the current Confidential web page, using Micrographx Webtricity.
• Managed a $750,000+ upgrade project from version 4.2 to 8.5.