Volunteer Technical Advisor Resume MD - Hire IT People

SUMMARY:

Information technology specialist with 10+ years of combined academic and practical IT experience and 1 year of help desk experience. Multiple current s and a recent degree in the field of Cybersecurity. Looking to leverage skills for an entry level IT position.

EXPERIENCE:

Confidential, MD

Volunteer Technical Advisor

Responsibilities:

Primary responsibility was troubleshooting issues in - person with computers and electronic devices such as laptops and cell phones.
Assisted with multiple computer builds.
Performed Windows OS installation, troubleshooting, configuration and upgrades.
Resolved printer issues which arose from incorrect drivers or misconfigurations.
Resolved issues relating to malware and the subsequent corruption of systems using malware scanners and rebuilding or reinstalling operating systems.
Installation of software packages.
Windows firewall installation and configuration.
Configuration of home office internet routers.
Activated and configured cell phones and other mobile devices.
Researched issues as required with technology forums.

Confidential, Georgetown, DC

Pantry Cook

Responsibilities:

Solely responsible for preparing and platting all hot and cold appetizers.
Maintained and cleaned the pantry area and its tools/equipment.
Inventoried pantry items and made inventory requisitions.

Confidential, Rockville, MD

Help Desk Technician

Responsibilities:

First point of contact, first level (Tier 1) support for the Office of Facilities Management.
Main responsibility was answering incoming calls and entering work orders for any facility equipment failures.
Responsible for sending and receiving Facilities Management office mail.
Administrative tasks.

We provide IT Staff Augmentation Services!

Volunteer Technical Advisor Resume

MD

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