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Help Desk Technician Resume

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Mullica Hill, NJ

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SUMMARY:

Seasoned computer technician with almost a decade of experience working with various school districts and state funded organizations. Looking to continue a career employed with a strong and growing company with a positive work environment. Intending to use the skills I have acquired in the Information Technology field over the years to make a positive impact working in a role that is both demanding, yet fulfilling.

WORK EXPERIENCE:

Confidential, Mullica Hill, NJ

Help Desk Technician

Responsibilities:

  • diagnostic, repair and maintenance of technology hardware and software related to client use.

Confidential, Mullica Hill, NJ

Help Desk Technician

Responsibilities:

  • diagnostic, repair and maintenance of technology hardware related to clients, as well as dealing with users directly.

Confidential, Moorestown, NJ

Help Desk Technician

Responsibilities:

  • User account management for new hires, transfers and separations.
  • Configuration of Active Directory user account, distribution groups and email for each user.

Confidential, Vineland, NJ

Service Desk Technician

Responsibilities:

  • End user support (directly, phone, email or remote access).
  • Also responsible for technology maintenance and repair.

Confidential, Buena, NJ

Information Technology Technician

Responsibilities:

  • Responsible for technology maintenance and repair.
  • Efficiently solving computer and network related problems.

Confidential, Vineland, NJ

Substitute Computer Service Technician

Responsibilities:

  • Responsible for computer maintenance and repair.
  • Taking care of end - users and making sure all work is able to be done efficiently using technology.
  • References available upon request

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