SUMMARY:

• Result driven professional with more than twenty years of experience in application development & implementation of supply chain products in 3PL, Retail, Wholesale automobile industries for complex mission critical business operations.
• Extensive system design and development experience with IBM midrange systems AS/400, S/34, S/36 and S/8, PCs, Oracle SQL, Unix, Manhattan Associates web based WM application,
• Expertise in all stages of the SDLC - systems analysis, Programming, unit and system testing, troubleshooting, and providing production support.
• Provided consulting for turnkey IT solutions from hardware evaluation and system software requirements to providing cost and development time estimates to the leadership team.
• Team player and clear thinker with a high level of efficiency and productivity.

TECHNICAL SKILLS:

Databases: DB2/400, Oracle PL/SQL, MS Access

Operating Systems: ISeries/As400, OS400, Windows, MS-DOS, Unix, Linux

Software/Ancillary: MS Visio, MS Access, VB, Code/400, MS Project, Turnover, BRMS, ROBOT, FTP, IFS, MIMIX, Manhattan Associates WMOS, PKMS, EIS, JDA, Load Runner. WMOS, WMIS.

Languages: Oracle Pl/SQL, MS Sequel SQL, RPG-II, -III, -IV, RPG 400 RPG-ILE, RPG Free, CLP, Synon, AS/SET, OS/400, S/36 SSP, S-36 OCL, QuerryI4OO, BPCS, DFU, Subfiles, SEU, SDA, RLU, DDS, DFU, DBU, COBOL, UNIBOL4OO, HTML, JavaScript, COBOL, DIL

Methodologies: Client Access, TCP/IP FTP, Lotus Notes, ShowCase, Imrex, SQL/400, Hawkeye, Silvon, Implementer

PROFESSIONAL EXPERIENCE:

Confidential

Supply Chain Support Consultant

• Provided maintenance and production support of Confidential Supply Chain applications including Manhattan Associates PKMS’ and Confidential Legacy WMS application to support Confidential various fulfillment centers on AS400 on a 24/7 support on Onshore offshore model manage offshore consultants from onsite.
• This requires researching and resolving issues. Part of this is to drill down to and eliminate the root cause. Mentored new team members on how to resolve the issues and what steps needed to be taken to resolve these issues.
• Worked with Confidential SME’s to create new steps to streamline process.
• Provided Testing support on new implantation and modifications.

Confidential

Manhattan WMOS Implementation Analyst

• Provided System and integration and System testing on Manhattan WMOS V.2015. for Boston Scientific Quincy fulfillment center.
• Testing DO, Waving, Pick pack and shipping. ASN Receiving, HA and PGI’s for oLpn’s.
• Daily QA status and defects meeting.
• Creation of Locations for SIT which was the moved to UAT.
• Worked on Inbound and outbound QA test scripts for SIT.
• Barcodes support functions on Window based laser scanners.
• Worked with Onshore and Off Shore teams.

Lead Support Consultant

Confidential

• Provided 24/7 support for Confidential EDI applications including Supply Chain, Retail, AP department and Confidential Europe which includes Root Cause Analysis; Fix Resolution; User Request Processing; Post implementation support.
• Created new programs for Archival and Purge of new Proxy tables on I Series. Modified existing Programs as need by new requirements. Created Test Scenarios and Test Scripts.
• Worked with development team and business users in the development, maintenance and support of business system applications using RPG, ILE and CL in an IBM I Series (AS/400) environment Perform.
• Created new process to streamline application.
• Interacted with offshore and on shore staff and outside vendors.
• Supported and done QA on Mods and New programs.

Confidential

Senior PKMS consultant

• QA, Perform unit and System testing of modifications to Wmi for Building A project, including regression testing and documentation of test evidence
• Participate in SIT for Building A including Creating and executing test scripts, creating test data and documenting test results
• Created and used SQL scripts on AS/400 to validate test results.

Confidential - Brentwood, TN

Lead Manhattan Application Support Analyst

• Assist with identifying and planning new processes and system support for Manhattan WMOS 2006, 2008 and 2009 on Unix / Linux open systems platform.
• Developed and assisted with presenting statement of work and project plan to the customer and internal leadership.
• Provided guidance and technical support to business users on the appropriate use on Manhattan WMOS.
• Created requirement documents, Test documents and test plans and documented test results.
• Production support for the application to ensure the integrity, stability and system availability on a 24/7 basis
• Diagnose and troubleshoot production issues and conduct system and application analysis to determine root cause of problems or malfunctions to ensure system availability.
• Conducted weekly IT - Operations Conference call to discuss, update status on pending issues, review incidences that impacted the SLA’s to support operations.
• Support ad-hoc request for information and data analysis and data manipulation.
• Application verification and validation of patches and code fixes and SDN’s including all aspect of testing creating and executing test scripts.
• Diagnose and troubleshoot production issues and conduct system and application analysis to determine root cause of problems or malfunctions to ensure system availability.
• Troubleshoot and fixed issues related to Picktickets and PO’s, Outbound files bridging in EIS.
• Worked with users regarding slotting related issues.

Confidential - DCP National, Bellingham, MA

Lead Programmer Analyst

• Worked with various teams within the company to support the DC’s operation in Bellingham, MA, Westampton, NJ, Mokena, Il and Groveland FL on IBM ISeries 400 utilizing RPG ILE.
• Developed and assisted in comparing various technologies to select best fit for new technology.
• Provided Quality control and peer reviews, implemented new process and modified existing process. Created unit and user test documents. Provided technical support. Participated in QA checks to ensure accuracy and & Reliability of program changes.
• Gathered requirement, Identified and documented existing business and IT processes.
• Identified gaps and created and simplified on call documentation
• Worked with BRMS Backup and recovery procedures, Work with ROBOT Job scheduler, worked to upgrade DBU8 to DBU10
• Created unattended Automated IPL process, Worked with FTP and created FTP procedures, Monitored system performance
• 24/7 rotation basis supporting the Distribution Centers. Resolved help desk ticket with all details of deployment steps
• Diagnose and troubleshoot production issues and conduct system and application analysis to determine root cause of problems or malfunctions to ensure system availability.

Confidential, NJ

Manhattan WMOS Application Support Analyst (Contract)

• Supported Manhattan WMOS 2006 application for BCF’s Edgewater Park NJ and San Bernardino, CA Distribution centers implemented Manhattan Associates SDN’s on the WMOS Linux servers Troubleshoot issues with the WM applications, including downloads and uploads to the Host System, performance monitoring, Oracle SQL and other tools. Ability to map and troubleshoot the functional flow of systems including EIS Comlink, MQ, WM and Host business system.
• Developed and assisted presenting statement of work and project plan to the leadership team
• Worked with various teams within the company to support the DC’s. . Created unit and user test documents. Provided technical support.
• Coordinated with infrastructure teams to get the code built and deployed on the environments.
• Conduct unit testing, acceptance testing and integration testing to ensure accuracy and & Reliability of program changes.
• 24/7 rotation basis supporting the Distribution Centers.
• Diagnose and troubleshoot production issues and conduct system and application analysis to determine root cause of problems or malfunctions to ensure system availability.
• Worked with Cubiscan and slotting related issues.

Confidential, Natick, MA

Lead Programmer Analyst

• Supported Manhattan Associates Web based WMOS 2003 application for BJ’s distribution centers at Uxbridge, MA, Burlington, NJ and Jacksonville, FL. This position included troubleshooting using Oracle SQL, working with other IT groups, in addition to documenting procedures and events.
• Performed gap analysis & streamlined and helped automate the various day to day operations as scheduled job, Purges, Ilm updates.
• Provided leadership and technical expertise during the implementation of the Manhattan WMS solution at BJ’s Burlington and Jacksonville DC’s.
• Converted Burlington NJ and Jacksonville FL DC’s reporting on Manhattan’s Performance Management reporting application.
• Assisted the installation of WM OS at Burlington and Jacksonville DC’s and helped to resolved the post installation issues either caused by the database conversion or application. This required extensive use of Oracle DB updates using PL/SQL.
• Support on call on a 24/7 rotation basis.
• SME for Aldon Change management on the client.
• Identified and created procedures to streamline WM oracle data base.
• Created and Implemented Process to Purge Pick ticket related data not being purged correctly due to modifications to the WM base code, but not made to the base WM purge program.
• SME for EIS related inbound and outbound issue
• Worked with Manhattan Associates with the Implementation of Labor Management. This was however never went live.
• Responsible and SME for Performance Manager and day to day running of PM.
• Created Oracle PL/SQL scripts to find the blocking locks and kill the runaway processes on the scanners. Created standardized PL/SQL script to support the data base update caused mostly by the DB blocking locks and or runaway processes
• Coordinated with infrastructure teams to get the code built and deployed on the environments.
• Worked with Load Runner tool to create automated testing scripts for WM and ILM. Created and ran monthly reports to show growth of critical tables. Identify root cause of most preventable issues related to records remaining in a "non purgeable status" and devise a fix for the priority items.
• Created and scheduled DC daily summary report to be sent as email attachment to the management using crystal report and Oracle PL/SQL.

Confidential, Framingham, MA

Sr. Programmer Analyst

• Responsible for maintenance and production support of PKMS’ and Legacy WMS application to support Confidential various distribution centers on AS400 in compliance with Sarbanes - Oxley and Confidential SDLC Methodology.
• Worked on Remedy 24/7 on call on weekly basis to resolve various production issues. This requires researching and resolving issues. Part of this is to drill down to and eliminate the root cause. Mentored new team members on how to resolve the issues and what steps needed to be taken to resolve these issues.
• Analyzed user requirements and prepared functional specifications, Business Requirement Document, and Document of understanding Involved in Confidential Inc. Stabilization process.
• Identified various issue related to Wrap &Label ASN, Proposed solution, time frame and fixed the issues within the given time frame.
• Worked with user to point out what is caused by user error and present with the solution on how to avoid these in future. Created trigger program so shat any changes made to scan type Changed Inquiry Program to reflect correctly the Carton scanned manually and Remotely Involved in PKMS Upgrade Version V4R1 from version V2000R1. PKMS Version 2004R1 Project. Retrofitting 2000R1 modified a number of programs into new WMS Version.
• Installed, tested and implemented Mark Magic Version 5. Participated and Coordinated Confidential Disaster Recovery Procedures.
• Work with establishing new Distribution center in Montreal, Canada. Also converted existing application to be multilingual English and French as required by law in the Province of Quebec, Canada. .
• This project is unique because we not only have to set up the new facility in the system, but we have to offer a French version of all associate facing screens and reports.
• Worked with group member and members of other group to set guidelines for coming changes, additions to existing application.
• On Call, worked with Help Desk and FC’s to resolve on call issue as quickly as possible.
• Modified Host Apply Server Monitor Interface.
• Modified SCC Dashboard Monitor to feed for all unprocessed, un-waved, pick tickets in PKMS.
• Added checks in Cubiscan program to avoid wave erroring.
• Changed Reorganize PkMS files process to re-organize multiple files at a time and to send e-mail and print error report, if file to be reorganized is locked by another Job the reorgs jobs are now submitted to 3 separate jobQs.

  Re-Send Weekly Slot IT. Created new programs to Back-up Slot IT file into a number of members defined in data area to be re-sent by user a later time.

• Work with ROBOT Job scheduler
• OUTQ'S Clean Up Program before daily operations begin to submit Each FC or Group of OUTQ as file as a separate job.

Confidential, Jacksonville, FL

Independent Consultant

• Responsible for maintenance PKMS’ post implementation day-to-day support and management of various distribution centers on AS400 for fortune 500 clients. Worked with users and help desk to resolve various issues regarding PKMS application.
• Analyzed user requirements and prepared functional specifications, Business Requirement Document, and Document of understanding.
• Prepared time and cost estimates for development activities and system test design.
• Worked and coordinated with outside vendors, EDI partners and outside software providers.
• Worked with Help desk operations to resolve issues regarding Software Performance, correcting errors caused by data entry error or software bug.
• Worked with QA to setup new test environment, written test scripts for QA and Post implementation follow up. Initiated project and created program to start all server programs without automatically without operator intervention.
• Modified Pull list to print Pick ticket control number and Task Number Bar-coded and its human readable interpretation.
• Written functional specs, document of understanding and Created Trailer Manifest and receiving reports.
• Written and documented program to bridge EDI 856 Inbound and outbound transactions into PKMS Bridge files.
• Created program to change store# in IDCASE file after an ASN has been received, this function is not supported by PKMS Resolved problems caused by operational issues and wrote test notes for QA for changed/modified programs.
• Maintained and enhanced EDI856 inbound & outbound process Designed, document, written and tested Trailer Manifest and Receiving report.
• Written SQL Statements in CL program to mass update warehouse# in various files.
• Written SQLRPGLE programs to update changed SKU attributes in any file wherever it’s used.
• Enhanced and modified several programs to meet company new requirements.
• Written and documented scripts to correct wrong data entries not supported by PKMS

  Modified startup command to block users from entering PKMS if a backup is running.

Confidential, Madison, WI

Analyst

• Production support and maintenance for WEA HealthCare Applications using AS/400 and RPG ILE
• Modified and enhanced various health care Insurance related programs

Confidential, Ft. Lauderdale, FL

Senior Programmer Analyst

• PKMS 2001R1 Pre-implementation Unit tested various PKMS 2001R1 module/programs.
• Modified RPGII and RPG400 based TSA's Bridge programs to feed JDA changes to PKMS and PKMS changes to JDA.
• Modified RPGIII, IV and ILE based TSA's programs to accommodate changes for PKMS 2001.
• Wrote RPG ILE programs to populate PKMS bridge files and server programs to populate PKMS master files.

Confidential, Dedham, MA

Sr. Software Consultant

• On site consulting for various clients on IBM AS400 platform using OS/400, RPG, CL, Subfiles, DB21400, triggers, SQL400, SDA, RLU, and QUERY4OO other tools related to AS400. Troubleshoot for a variety of system problems.
• Acted in a technical capacity to complete e assigned programming, testing, and conversion and implementation activities.
• Responsible for the evaluation of hardware and system software alternatives, preparing time and cost estimates for development activities and system test design. Responsible for analyzing functional Requirements, preparing External and Internal Design, preparing detail Program Specifications, all within the approved guidelines for the System Development Life Cycle.