SUMMARY:

• Over thirteen years of experience in the government and private sector with ten of those years providing records management and administrative support.
• Used Provance, Bel Manage and Remedy software to perform in - depth root cause of erroneous asset records.
• • Fast and accurate keyboarding skills.
• • Knowledge of most basic office equipment.
• Experienced internet researcher.
• • Highly organized and attention to detail.

PROFESSIONAL EXPERIENCE:

Confidential

Archivist

• Conduct quality control/page-by-page reviews, analyze package content, key in metadata into document management system (Documentum and SharePoint), perform Optical Character Recognition (OCR) of all packages, as well as scan/rescan, sort, and file documents within document management system.
• Assist customers with accessioning records for retirement as well as processing records retrieval of retired records
• Ensure compliance with all Public Law, Chief of Joint Chief of Staff Manual (CJCSM) 5760.01A, General Records Schedule (GRS), and National Archives and Records Administration (NARA).

Confidential

IT Asset Management Analyst

• Served as Master Scheduler for the Asset Management and Joint Inventory Team Integrated data from multiple sources into the Remedy Asset Management Module Performed audits of hardware and procurement data
• Scanned documents to network files and perform data entry support as required.
• Maintained and tracked asset information using Provance, an asset management database.
• Maintained inventory control of loaner laptop program to provide support to the Headquarters Air Force customers
• Issued property passes for government property to ensure accountability.
• Provided logistics support to Air Force National Capital Region, Pentagon Break Fix, and Tech Refresh.
• Managed the laptop control program activities to ensure continual accountability of government, associate contractor, or company property in accordance with applicable government regulations or policy using Remedy.
• Provided minor computer support over the phone and in offices

Confidential

Administrative Secretary

• Served as an Administrative Secretary for the Property and Construction Branch, handling the Subsidy
• Program for Smart Trip and Metro Checks, which funded new prison construction projects.
• Responsible for answering and directing inbound phone calls within the agency and from outside the organization.
• Served as first point of contact for the Transit Subsidy program, including generating purchase agreements and reimbursement agreements between outside vendors and the Project Management.
• Responsible for filing all incoming Transit Subsidy forms and applications. Reorganized classified office files, typed correspondence and labels when requested, and provided back up support for the office.

Confidential

Administrative Assistant

• Provided office automation, and related administrative support to the office of Defense Procurement and

Acquisition Policy (DPAP) within the Office of the Under Secretary of Defense for Acquisition, Technology and Logistics (AT&L).

• Prepared letters in response to inquiries from Congress and Other Defense Agencies and verified proper content and accuracy.
• Acted as liaison between DPAP and AT&L Administration Control records.
• Reviewed and edited all outgoing correspondence.
• Maintained corrections tracking reports using Task Track (proprietary) Enter, update, and track close out packages.
• Maintained centralized phone directory and answered multi-line phone system.

Confidential

Records Information Manager Ill

• Researched and prepared case files for transfer to the Washington National Records Center (WNRC) and National Archives Records Administration (NARA) for the Overseas Private Investment Corporation, (OPIC).
• Retrieved files in response to Freedom of Information Act (FOIA) requests.
• Assisted with organizing departmental workflow and quality control of litigation support projects.
• Conducted report inventories.
• Updated several databases, wrote procedures, and assisted in problem solving.
• Entered new records and updated information in the tracking system.
• Retrieved and refilled files and retired inactive records to off-site storage
• Used an automated system for inventory control, tracked and records retrieval.

Confidential

Document Scanner

• Handled evidence for the Department of Homeland Security.
• Performed operations center support functions such as photocopying, assembling folders, pulled file copies of legal documents, refilling legal documents, retrieving case materials, and completing log sheets.
• Prepared legal documents to be scanned, assembling/disassembling legal documents, reassembling documents exactly to their originally state, and maintained inventory control records.
• Operated microfilm equipment to perform efficient storage and retrieval of records, determining appropriate scanner settings based on document type.

AREAS OF EXPERTISE:

• Proficient in Corel Word Perfect, MS Office, including Word, Excel, PowerPoint, and Access.
• Fast and accurate keyboarding skills.
• Software Licensing, Database Management, Hardware Asset Management, Master Scheduler, Barcode Reader, Data Normalization, ITIL Knowledge