SUMMARY:
- To obtain a position working in an environment which will utilize my skills and abilities.
- Experience in customer service and working in a fast paced working environment.
- Experience working independently and as part of a team in a variety of working environments.
- I worked temporarily as an administrative advisor at a small Confidential in Mid - Michigan.
- I've been a computer enthusiast for over half my life now, 17+ years.
PROFESSIONAL EXPERIENCE:
Senior Technician
Confidential
Responsibilities:
- Provide technical support for Confidential, including fixing PCs, printers, networking equipment, Confidential administration. I was responsible for inventory, creating and managing users, network drives, and networking permissions.
- Working in high stress environments, I've repaired PCs in active operating rooms and ICUs in multiple hospitals all over
Confidential
Network Administrative Internship
Responsibilities:
- Answer calls from colleagues and assist in providing technical solutions and support to issues and problems.
- Worked under the direction of Network Administrator and performed computer updates, repairs, installations, troubleshooting, networking, wiring for the county’s Register of Deeds office.
- Completed projects as assigned, performed preventative maintenance on 60 computers and ran anti-spyware software.
SKILLS:
- ADUC experience managing user profiles
- Experience in managing Cisco networks and identifying problem areas, faulty or malfunctioning hardware.
- Knowledge and ability in wiring Ethernet and analog blocks
- Self directed continuous research on new and emerging computer technology.
- Creating documentation for new processes and updating old documentation.
- Explaining computer problems in terms a less tech-savvy person would understand.
- Working in data center, installing and troubleshooting enterprise class hardware.
