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Desktop Support Resume

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Washington, DC

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TECHNICAL SKILLS:

  • Installation of PC, Laptop, and Server hardware including memory, hard drives, motherboards, peripherals and POS systems.
  • Installation of software applications including Microsoft Office Suite, Windows 2000, XP, Vista, 7, 8, 10 and Server 2008.

PROFESSIONAL EXPERIENCE:

Confidential

Desktop Support, Washington, DC

Responsibilities:

  • Ensure the functionality of all of the PC/MAC desktops
  • Follow policies and standards as described in the corporate IT SOI
  • Complete all projects on or ahead of schedule
  • Assist the Systems Administrator as needed
  • Provide extensive printer support
  • Lead the help desk process and request system as needed.
  • Direct and resolve with local server issues when they arise
  • Oversee with local tape backups/restores

Confidential

Package Handler, Halethorpe, MD

Responsibilities:

  • Load and unload packages quickly and efficiently.
  • Clean the warehouse, prepare for delivery, and organize packages by scanning them in and sorting them out.
  • Move products and materials by hand or with basic material handling equipment.
  • Safely handle fragile, dangerous, and/or hazardous products.

Confidential

Food Service Associate, Washington, DC

Responsibilities:

  • Partner with chefs and assist with daily food preparation for 50 - 60 residents daily
  • Facilitated the timely distribution of food and services to each resident.
  • Performed daily sanitation regiments according to company standards

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