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Program/administrative Assistant Resume

Washington, DC

SUMMARY:

Goal oriented IT and administrative professional with comprehensive experience in Project Management and Administrative Support. Strong skills in logistics and customer service. Possess excellent communication, analytic and problem - solving skills with a strong focus on customer satisfaction. An innovative individual whose excellent sense of teamwork yields results. Exceptional skills in: Project Management, Knowledge management, MS Project, Excel, PowerPoint, Word, and Outlook.

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Program/Administrative Assistant

Responsibilities:

  • Manage day-to-day calendar of two managers and coordinate the delivery of their work programs by providing comprehensive administrative, logistical and time management support
  • Manage the teams’ schedule of meetings and appointments including official functions, and travel arrangements, ensuring provision of timely background/briefing materials
  • Develop MS PowerPoint presentations for the department projects as needed
  • Develop and maintain Department organizational charts, leave and attendance schedules employee contact lists, unit directory structure and other knowledge activities
  • Manage the unit’s Purchasing Credit card, review and reconcile statements, classify costs and resolve discrepancies and assist with travel arrangements as necessary
  • Prepare meeting minutes, agendas and track assigned task/project timetables, and follow-up with relevant staff.

Confidential, Washington, DC

Senior IT Assistant, Business Management

Responsibilities:

  • Reviewed, analyzed, and processed capital projects and tasks scheduled for closing and extension identifying changes in scope, budget, schedule and risk for course correction
  • Supported project portfolio-level reporting, and monitoring risk across the portfolio
  • Provided support to the Program Head and PMO to ensure quality and timely delivery of service to our clients and compliance with policies and procedures
  • Planned logistics and prepared meeting minutes, agendas, and follow-up actions for Project Review Meetings (PRM), and Project Change Requests and workshops

Confidential, Washington, DC

Information Assistant/IT Coordinator

Responsibilities:

  • Trained the software and infrastructure team on the release and change management process to ensure quality of production changes
  • Procured IT hardware and software by preparing requisitions and purchase orders
  • Coordinated change and release management activities as a Secretariat to the Change Advisory Board (CAB) by overseeing and planning the logistics and outcome of weekly CAB and release management activities to ensure a stable production environment
  • Developed and disseminated metrics and release status reports to IT team and management team

Confidential, Washington DC

Program Assistant/IT Coordinator

Responsibilities:

  • Provided first-line troubleshooting for hardware, software, network, remote access, and/or wireless problems
  • Provided administrative support to investment officers, processing new business and portfolio projects, specifically; approval procedures, disbursements, and Board submissions
  • Participated in selected overseas missions for project appraisal by finalizing and integrating project documents for Board approval
  • Assisted in the organization of official events and seminars, especially during the IMF/World Bank Annual and Spring Meetings and Project Negotiations

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