Program/Administrative Assistant Resume Washington, DC - Hire IT People

SUMMARY:

Goal oriented IT and administrative professional with comprehensive experience in Project Management and Administrative Support. Strong skills in logistics and customer service. Possess excellent communication, analytic and problem - solving skills with a strong focus on customer satisfaction. An innovative individual whose excellent sense of teamwork yields results. Exceptional skills in: Project Management, Knowledge management, MS Project, Excel, PowerPoint, Word, and Outlook.

PROFESSIONAL EXPERIENCE:

Confidential, Washington, DC

Program/Administrative Assistant

Responsibilities:

Manage day-to-day calendar of two managers and coordinate the delivery of their work programs by providing comprehensive administrative, logistical and time management support
Manage the teams’ schedule of meetings and appointments including official functions, and travel arrangements, ensuring provision of timely background/briefing materials
Develop MS PowerPoint presentations for the department projects as needed
Develop and maintain Department organizational charts, leave and attendance schedules employee contact lists, unit directory structure and other knowledge activities
Manage the unit’s Purchasing Credit card, review and reconcile statements, classify costs and resolve discrepancies and assist with travel arrangements as necessary
Prepare meeting minutes, agendas and track assigned task/project timetables, and follow-up with relevant staff.

Confidential, Washington, DC

Senior IT Assistant, Business Management

Responsibilities:

Reviewed, analyzed, and processed capital projects and tasks scheduled for closing and extension identifying changes in scope, budget, schedule and risk for course correction
Supported project portfolio-level reporting, and monitoring risk across the portfolio
Provided support to the Program Head and PMO to ensure quality and timely delivery of service to our clients and compliance with policies and procedures
Planned logistics and prepared meeting minutes, agendas, and follow-up actions for Project Review Meetings (PRM), and Project Change Requests and workshops

Confidential, Washington, DC

Information Assistant/IT Coordinator

Responsibilities:

Trained the software and infrastructure team on the release and change management process to ensure quality of production changes
Procured IT hardware and software by preparing requisitions and purchase orders
Coordinated change and release management activities as a Secretariat to the Change Advisory Board (CAB) by overseeing and planning the logistics and outcome of weekly CAB and release management activities to ensure a stable production environment
Developed and disseminated metrics and release status reports to IT team and management team

Confidential, Washington DC

Program Assistant/IT Coordinator

Responsibilities:

Provided first-line troubleshooting for hardware, software, network, remote access, and/or wireless problems
Provided administrative support to investment officers, processing new business and portfolio projects, specifically; approval procedures, disbursements, and Board submissions
Participated in selected overseas missions for project appraisal by finalizing and integrating project documents for Board approval
Assisted in the organization of official events and seminars, especially during the IMF/World Bank Annual and Spring Meetings and Project Negotiations

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Program/administrative Assistant Resume

Washington, DC

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