Program Specialist Resume

WORK EXPERIENCE:

Program Specialist

Confidential

Responsibilities:

Consistently received EXCEEDS EXPECTATIONS rating on annual evaluation reports.
Routinely provided counsel to senior embassy officials (DCMs, CGs, MCs and HROs).
Delivered operational briefings to the Confidential Director and WHA Executive Officer.
Effectively managed an annual $200,000 training budget.
Developed an adjunct faculty trainer program that created over 70 trainers in multiple disciplines.
Managed an annual training program that provided 150 course offerings with an annual throughput of over 1500 participants.
Identified and determined training priorities, and provided training guidance for the WHA Region.
Developed internal management controls for daily operations, training standards and course material.
Adept in the classroom; as a senior trainer delivered over 25 soft skill subjects - leadership delivery is primary area of expertise.

Leadership Course Manager

Confidential

Responsibilities:

Responsible for the global delivery of all leadership courses provided to locally employed staff in embassies around the World.
These workshops provided knowledge and skills for locally employed staff to perform their supervisory and management functions.
Participated in the plenary meetings on subjects that impacted the future of Foreign Service National (FSN) training programs globally.
Conducted after-training briefings with senior Embassy staff to include the Deputy Chief of Mission (DCM), Management Officers, Human Resources Officers and Training Officers.
Designed courses that used multiple blended learning approaches (classroom, online, DVC, etc.) while using the standard ADDIE model.
Received a Franklin Award in recognition of innovative use of SharePoint, video technology to design blended training platforms.
Demonstrated expert use of the Student Training Management System (STMS).
Provided leadership training to Foreign Service Officers.
Administered and interpreted the Myers Briggs Type Indicator to Foreign Service National (FSN) employees for application in the workplace.
Demonstrated subject matter expertise by training: basic supervisory leadership theory, situational leadership, motivation theory, customer service, communications and feedback, cross-cultural issues, process improvement, conflict resolution, teambuilding and group dynamics, coaching skills, evaluation reports and critical thinking.
Extremely experienced in training international students. Trained over 8,000 international students from approximately 60 countries.

Training Branch Chief

Confidential

Responsibilities:

Managed all aspects of training for a military unit comprised of over 650 soldiers, civilians, and contractors geographically dispersed across the United States.
Selected as Volunteer of the Quarter for training efforts in community.
Designed a training program for the organization’s Information Technology professionals using traditional classroom instruction and computer based platforms.
Performed quality control on all training events to ensure it met doctrinal standards.
Conducted monthly professional development training seminars for senior civilian (GS13 and above) and senior military personnel.
Developed training programs to meet the technical and professional needs of a diverse workforce which included technical, logistical, administrative, security and financial fields.

Command Sergeant

Confidential

Responsibilities:

Senior enlisted advisor to senior Commanders of multiple organizations ranging in size from 450 employees to 1500 employees; provided counsel on organizational behavior and leadership.
Briefed Field Grade (Colonels) and General Officers on unit readiness during Quarterly and Annual Training Briefings.
Conducted leadership training for senior leaders.
Overall responsible for the training posture of all enlisted Soldiers.
Awarded the Bronze Star and the Legion of Merit for exceptional performance during wartime and peacetime.
Promoted to the highest enlisted rank, Command Sergeant Major.
Selected as Sergeant of the Year for multiple organizations.

Operations Sergeant Major

Confidential

Responsibilities:

Managed all aspects of training for a military unit that included both training in our wartime mission and professional development of the Soldiers.
Performed oversight on an annual training budget of $170k.
Supervised a staff of 15 Noncommissioned Officers.
Prepared training reports that supported the Quarterly and Annual Training Briefings.
Scheduled Noncommissioned Officers for professional development training in accordance Army Training Requirement and Resource System (ATTRS).
Managed the organization’s daily and long range planning calendars that supported the Mission Essential Task List (METL).
Developed a local 40-hour leadership course to prepare junior Noncommissioned Officers for the execution of their leadership duties.

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