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Program Specialist Resume

WORK EXPERIENCE:

Program Specialist

Confidential

Responsibilities:

  • Consistently received EXCEEDS EXPECTATIONS rating on annual evaluation reports.
  • Routinely provided counsel to senior embassy officials (DCMs, CGs, MCs and HROs).
  • Delivered operational briefings to the Confidential Director and WHA Executive Officer.
  • Effectively managed an annual $200,000 training budget.
  • Developed an adjunct faculty trainer program that created over 70 trainers in multiple disciplines.
  • Managed an annual training program that provided 150 course offerings with an annual throughput of over 1500 participants.
  • Identified and determined training priorities, and provided training guidance for the WHA Region.
  • Developed internal management controls for daily operations, training standards and course material.
  • Adept in the classroom; as a senior trainer delivered over 25 soft skill subjects - leadership delivery is primary area of expertise.

Leadership Course Manager

Confidential

Responsibilities:

  • Responsible for the global delivery of all leadership courses provided to locally employed staff in embassies around the World.
  • These workshops provided knowledge and skills for locally employed staff to perform their supervisory and management functions.
  • Participated in the plenary meetings on subjects that impacted the future of Foreign Service National (FSN) training programs globally.
  • Conducted after-training briefings with senior Embassy staff to include the Deputy Chief of Mission (DCM), Management Officers, Human Resources Officers and Training Officers.
  • Designed courses that used multiple blended learning approaches (classroom, online, DVC, etc.) while using the standard ADDIE model.
  • Received a Franklin Award in recognition of innovative use of SharePoint, video technology to design blended training platforms.
  • Demonstrated expert use of the Student Training Management System (STMS).
  • Provided leadership training to Foreign Service Officers.
  • Administered and interpreted the Myers Briggs Type Indicator to Foreign Service National (FSN) employees for application in the workplace.
  • Demonstrated subject matter expertise by training: basic supervisory leadership theory, situational leadership, motivation theory, customer service, communications and feedback, cross-cultural issues, process improvement, conflict resolution, teambuilding and group dynamics, coaching skills, evaluation reports and critical thinking.
  • Extremely experienced in training international students. Trained over 8,000 international students from approximately 60 countries.

Training Branch Chief

Confidential

Responsibilities:

  • Managed all aspects of training for a military unit comprised of over 650 soldiers, civilians, and contractors geographically dispersed across the United States.
  • Selected as Volunteer of the Quarter for training efforts in community.
  • Designed a training program for the organization’s Information Technology professionals using traditional classroom instruction and computer based platforms.
  • Performed quality control on all training events to ensure it met doctrinal standards.
  • Conducted monthly professional development training seminars for senior civilian (GS13 and above) and senior military personnel.
  • Developed training programs to meet the technical and professional needs of a diverse workforce which included technical, logistical, administrative, security and financial fields.

Command Sergeant

Confidential

Responsibilities:

  • Senior enlisted advisor to senior Commanders of multiple organizations ranging in size from 450 employees to 1500 employees; provided counsel on organizational behavior and leadership.
  • Briefed Field Grade (Colonels) and General Officers on unit readiness during Quarterly and Annual Training Briefings.
  • Conducted leadership training for senior leaders.
  • Overall responsible for the training posture of all enlisted Soldiers.
  • Awarded the Bronze Star and the Legion of Merit for exceptional performance during wartime and peacetime.
  • Promoted to the highest enlisted rank, Command Sergeant Major.
  • Selected as Sergeant of the Year for multiple organizations.

Operations Sergeant Major

Confidential

Responsibilities:

  • Managed all aspects of training for a military unit that included both training in our wartime mission and professional development of the Soldiers.
  • Performed oversight on an annual training budget of $170k.
  • Supervised a staff of 15 Noncommissioned Officers.
  • Prepared training reports that supported the Quarterly and Annual Training Briefings.
  • Scheduled Noncommissioned Officers for professional development training in accordance Army Training Requirement and Resource System (ATTRS).
  • Managed the organization’s daily and long range planning calendars that supported the Mission Essential Task List (METL).
  • Developed a local 40-hour leadership course to prepare junior Noncommissioned Officers for the execution of their leadership duties.

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