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Consultant - Technical Analyst Resume

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Fairfax, VA

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PROFESSIONAL EXPERIENCE:

Confidential, Fairfax, VA

Consultant - Technical Analyst

  • Member of a DevOps team, deployed 3 software iterations per week including bug fixes and new features, average of 3 Database modification requests a day
  • Versioning, configuring, optimizing and troubleshooting 25 deployment pipelines on demand
  • Continuous monitoring of performance and errors for deployed microservices
  • Monitoring the application by utilizing Splunk and AppDynamics to analyze the servers’ response times and transaction calls

Momentum Technical Support

Confidential
  • Supported the implementation and ongoing maintenance of Momentum for multiple Federal clients
  • Supported on-site project teams with new implementation and upgrades by providing application development and testing services
  • Provided operations and maintenance support services for on-going operations
  • Utilized a set of standard processes and tools, based on proven Confidential and CMMI best practices

Confidential, Richmond, VA

Supervisor

  • Trained the Military Student Services office staff to utilize various functions of the mentoring software
  • Recruited 30 mentors and 10 mentees to participate in the mentoring program
  • Developed and maintain a database of participating students and mentors
  • Scheduled and provided opportunities for quality training for mentors to have a successful mentoring experience
  • Organized a Military Student Services operations manual for all aspects of the mentorship program

Intern

Confidential
  • Created a veteran student mentorship program design to assist veterans transition into college and support their personal and professional growth
  • Designed use-case scenarios to help identify the requirements of the program between mentors and mentees
  • Prepared interesting sponsorship information packets and materials for various mentoring software companies
  • Selected and launched a mentoring online software to track mentor and mentee correspondence, mentee program satisfaction, and matching mentees to particular mentors

Confidential, Richmond, VA

Intern

  • Maintained the proprietary house file of over 30,000 records of subscription databases and newswire searches
  • Merged records from other access tables and created queries that expedite analysis of the database
  • Assisted in overall configuration, coordination, maintenance, backup, troubleshooting and the development of specialized application and database procedure

TECHNICAL SKILLS

Technical: HTML, CSS, Web design, PHP, JavaScript, Photoshop, Visio, Linux, Visual Studio, Database, C#, Oracle, SAP, Wireshark, AWS, Splunk, Jenkins, AppDynamics, Canary, Microsoft suites

Languages: Fluent in English, Arabic

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